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Cannot Remote Desktop when 3GB switch is enabled

11 REPLIES 11
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Message 1 of 12
fronekj
1171 Views, 11 Replies

Cannot Remote Desktop when 3GB switch is enabled

Hello,

 

I work for a large enterprise that has many machines(all the same) that have Inventor 2010 with the 3GB switch enabled. However, when a user tries to remotely connect the machine with the switch enabled, using Windows RDC, they are unable to. After removing the switch, the user is able to remote successfully. Other forums suggested that the "SessionImageSpace" in the registry needed to be edited to allow for the connection, but that did not work for me. Any other suggestions would be greatly appreciated!


Thanks in advance!

Justin

 

Machine Info:

Dell T3500 Workstation

Xeon Quad Core 2.8GHz

6GB RAM

NVidia Quadro FX4800 2GB

Windows XP SP3

 

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11 REPLIES 11
Message 2 of 12
DarrenP
in reply to: fronekj

getting off 32 bit OS and moving to a 64 bit OS

DarrenP
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Message 3 of 12
fronekj
in reply to: DarrenP

As much as I wish we were.. we are far from completing testing for Win7. So for now, I'm trying to find a fix/workaround for XP. Thanks.

Message 4 of 12
DarrenP
in reply to: fronekj

have you tried calling dell support?

DarrenP
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Message 5 of 12
fronekj
in reply to: DarrenP

No, I haven't tried them... yet. I really only like going to them as a last resort. Even though we have spent millions towards Dell products.. they still find a way to give me a tech that is from the Phillipines. Smiley Tongue

Message 6 of 12
DarrenP
in reply to: fronekj

this is first time i am hearing of this issue of the 3gig switch and remote desktop

DarrenP
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Message 7 of 12
fronekj
in reply to: DarrenP

This was the first time I've noticed the problem also. This is happening on any machine with the switch installed, but Inventor doesn't need to be installed. The switch is a function of Windows, so I will call Microsoft/Dell tomorrow and update this thread with any news of a fix. Thanks.

Message 8 of 12
DarrenP
in reply to: DarrenP

this is all i am finding on it: http://www.mcbsys.com/techblog/2008/07/remote-desktop-console-switch-removed-by-xp-sp3-upgrade/

it doesn't mention the 3 gig switch

DarrenP
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Message 9 of 12
brian.cranston
in reply to: fronekj

Would something like RealVNC be an option?  I use it a few times a week with Inventor.

 

http://www.realvnc.com/

 

-Brian

 

 

Message 10 of 12
Dennis_Jeffrey
in reply to: fronekj

LogMeIn.com has a 256bit secure remote that may work.  They have a free trial, do check it out. I'm doing testing on their products for our internal use, and so far, it's been great.

 

http://logmein.com

Please mark this response as "Accept as Solution" if it answers your question.
____________________________________________________________
Dennis Jeffrey, Author and Manufacturing Trainer, Autodesk Inventor Certified Expert
Autodesk Manufacturing Implementation Certified Expert
Autodesk Silver Manufacturing Partner

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XP64 SP2, GeForce 9800GT-1GB, Driver: 6.14.12.7061, 8GB Ram, AMD Athlon II 3.2 Ghz
Laptop: Win7-64 Pro, 4GB, ATI Graphics on board, 2012 Ultimate, IV2011 or 2010 Pro, all SP's
Message 11 of 12
mcgyvr
in reply to: Dennis_Jeffrey

maybe this will help??

http://support.microsoft.com/kb/942432



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Inventor 2023 - Dell Precision 5570

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Message 12 of 12
oiler_no11
in reply to: mcgyvr

@mcgvr - Sorry to resurrect an old thread, but I have this exact issue - I cannot remote desktop into my machine with the 3GB switch enabled.  But when I try to apply the hotfix, it says that i have a newer service pack (I have XP SP3) and that the patch is not needed.  My guess is that this fix was never included in the later SP, so is there a newer hotfix available that can be applied to SP3?

 

Thanks

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