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Cannot exit IV 2012, hangs on exit

30 REPLIES 30
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Message 1 of 31
m.granata
1219 Views, 30 Replies

Cannot exit IV 2012, hangs on exit

I am using Inventor Product Design Suite 2012.  When I try to exit Inventor 2012 it just hangs there indefinitely every time.  I have to use task manager to shut down Inventor.  It doesn't matter if I use Inventor during that session or not.  It was installed with all default settings and most current patches installed.  It was also installed with administrator privledges and UAC turned off.  This ia a clean install on a new hard disk drive.

 

The AutoCAD products in the bundle will hang sometimes on exit if plotting was the last command in that session.

 

My system is:

 

HP XW 8400

Dual Zeon 3.0 GHz CPU's

4 GB Ram

NVidia Quadro FX1800 Graphics Card

Windows 7 Professional with all current updates

All drivers are current

 

There are no anti virus software packages on this system.  The hard drive still has 120 GB free space.  Help, very frustrated.  My tolerance for computer issues reduces as I age.  My only saving grace is I don't have any IV work that needs to be finished immediately.

 

Thanks

Mike

30 REPLIES 30
Message 21 of 31

Hi,

 

if you run into this problem,

go to the add-in manager, right click and select show hidden, search for Simulation: Optimization and uncheck "Automatic start"

We had the same problem here with a slow internet connection

Message 22 of 31
yuliy.finkelsteyn
in reply to: GroulsM

we have the same issue on close.  Procmon shows that inventor.exe tryes to asstabileshed Internet connection to s3-1-w.amazonaws.com

 

I think this issue is reliable to Cloud Optimization dialog that does not appers.... Maybe Flash issue?

I will try to install Flash and give you some Update.

Message 23 of 31

Hi All,

 

Currently this is the only workaround for this problem.

 

Go to Start -> Run -> Regedit (to launch the registry editor)

 

Set the registry key “HKEY_CURRENT_USER\Software\Autodesk\Inventor\Current Version\OptimizationUpdateNotified” to 1


This of course prevents the automatic installation of Inventor Optimization.


If you are still interested in working with Inventor Optimization, you can download and install Optimization manually from Autodesk Subscription center.

 

Hope it helps.

 

 


______________________________________________________________

If my post answers your question, please click the "Accept as Solution" button. This helps everyone find answers more quickly!





Vinod Balasubramanian
AutoCAD Industry Support & Escalation Lead

Message 24 of 31
yuliy.finkelsteyn
in reply to: GroulsM

Hi All,

 

another workaround is to block Inventor.exe to use Internet Connection in your firewall. (Windows /other)

 

Regards

 

Yuliy

Message 25 of 31
khosking
in reply to: GroulsM

Hey peoples,

 

I just reviewed the same problem for one of my clients just now, where Inventor failed to close. The first and only thing I did was engage Inventor Application Options --> Hardware Tab --> "Compatibility Mode" and this seems to have fixed ths issue. I noted that this user was running a Radeon video card, which unfortunately doesn't carry Autodesk certification when reviewing this site;

 

http://www.autodesk.com/graphics-hardware

 

But regardless, switching Inventor to Compatibility Mode seems to have done the trick.

 

Message 26 of 31
MariaManuela
in reply to: khosking

http://forums.autodesk.com/t5/Autodesk-Inventor/Inventor-2012-does-not-close/m-p/3324593/highlight/t...

 

"The answer is that Inventor Optimization Update requires 15-20 minutes for downloads and does not allow to close the Inventor 2012 window.

The problem is solved, thanks.

Andrew."

Asidek Consultant Specialist
www.asidek.es
Message 27 of 31
Hidayah
in reply to: m.granata

I have this problem also, but not my PC, they try to install inventor but when run can't close after that. They also don't have the inventor Optimization update in the registry. What is the main problem of this? How to close it?

Message 28 of 31
MariaManuela
in reply to: Hidayah

Are you a Autodesk Subscription customer?

If yes, force the Autodesk Optimization installation (+/- 97 MB because contain Inventor 2012 Sp1)

http://usa.autodesk.com/adsk/servlet/pc/index?id=17796310&siteID=123112

 

"If you are a PrDS user the Optimization patch will be downloaded automatically once you launch Inventor, the downloading location is the folder " %Temp%", the time of the downloading depends on your network speed, when the downloading is finished a automatic prompt message dialog will be shown in Inventor, and Optimization patch named "centaurupdate.exe" will be in folder " %Temp%".

Asidek Consultant Specialist
www.asidek.es
Message 29 of 31
MikahB
in reply to: MariaManuela

It seems like the solution options have been laid out several times  now in this thread, which is good.  It is pretty aggravating to me that Autodesk would build in a download like this with no indication of what's going on, no easy way to turn it off, etc.  I literally spent 4 hours trying to "solve" this "problem" because my Internet connection is slow, and I have to pay for usage.  If I had only known what was going on, it would've been an easy fix.

Mikah Barnett
All Angles Design
Product Design Suite Ultimate 2014
Windows 7 Professional x64
Intel i7-3770k @ 4.5GHz
32GB DDR3-2400 RAM
GeForce GTX 670 4GB
Message 30 of 31
MariaManuela
in reply to: MikahB

 

I fully agree

And to realize what happened i spend hours and hours searching on internet.

Asidek Consultant Specialist
www.asidek.es
Message 31 of 31
Hidayah
in reply to: MariaManuela

Thanks MariaManuela!

 

How about if they only want to install it as trial version before they buy it? Or just install the service pack 1, this problem can be solve?

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