Inventor General Discussion

Inventor General Discussion

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ucbelpa
Posts: 1
Registered: ‎12-17-2012
Message 1 of 4 (394 Views)

Cannot create new file - Inventor 2013

394 Views, 3 Replies
12-17-2012 08:07 AM

I have Inventor Professional 2013 (student). I can't open new file, if I try to the program crashes and closes and try to send an error report. Can't install update/patch (DL20857064_32-bit.msp or inventor2013_sp1.1_x86.msp), says program not installed/or can't gain acces to the HKey. I have admin rights, I have tried re-activating, repairing, re-installing, uninstalling and reinstalling, to the point i had to request a new activation code but it's still not working.

 

I have attached a file with error messages and my system, which should be ok according to the system requirements.


Any suggestions appreciated.

Leanne.

 

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Anthony
Posts: 387
Registered: ‎10-03-2011
Message 2 of 4 (370 Views)

Re: Cannot create new file - Inventor 2013

12-18-2012 01:13 AM in reply to: ucbelpa

Hi, have you tried doing a install repair ? Failing that an re-install might be the way ahead.

Anthony Goodwin ~ Cad Manager/Senior Designer
Autodesk Inventor Professional 2013 SP2 64-Bit Edition
Windows 7 HP Z400, Intel Xeon W3550 3.07GHz
12.0GB RAM, ATI FirePro V4800 (FireGL)
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JDMather
Posts: 26,865
Registered: ‎04-20-2006
Message 3 of 4 (360 Views)

Re: Cannot create new file - Inventor 2013

12-18-2012 05:37 AM in reply to: ucbelpa

ucbelpa wrote:

I. Can't install update/patch (DL20857064_32-bit.msp or inventor2013_sp1.1_x86.msp),

 


What Windows Operating System are you running (it would likely  be a very old computer to be running 32-bit (x86) OS).

Please mark this response as "Accept as Solution" if it answers your question.
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DarrenP
Posts: 7,332
Registered: ‎09-13-2007
Message 4 of 4 (350 Views)

Re: Cannot create new file - Inventor 2013

12-18-2012 06:34 AM in reply to: JDMather
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