Inventor General Discussion

Inventor General Discussion

New Member
Posts: 1
Registered: ‎12-17-2012
Message 1 of 4 (394 Views)

Cannot create new file - Inventor 2013

394 Views, 3 Replies
12-17-2012 08:07 AM

I have Inventor Professional 2013 (student). I can't open new file, if I try to the program crashes and closes and try to send an error report. Can't install update/patch (DL20857064_32-bit.msp or inventor2013_sp1.1_x86.msp), says program not installed/or can't gain acces to the HKey. I have admin rights, I have tried re-activating, repairing, re-installing, uninstalling and reinstalling, to the point i had to request a new activation code but it's still not working.


I have attached a file with error messages and my system, which should be ok according to the system requirements.

Any suggestions appreciated.



Distinguished Contributor
Posts: 387
Registered: ‎10-03-2011
Message 2 of 4 (370 Views)

Re: Cannot create new file - Inventor 2013

12-18-2012 01:13 AM in reply to: ucbelpa

Hi, have you tried doing a install repair ? Failing that an re-install might be the way ahead.

Anthony Goodwin ~ Cad Manager/Senior Designer
Autodesk Inventor Professional 2013 SP2 64-Bit Edition
Windows 7 HP Z400, Intel Xeon W3550 3.07GHz
12.0GB RAM, ATI FirePro V4800 (FireGL)
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Message 3 of 4 (360 Views)

Re: Cannot create new file - Inventor 2013

12-18-2012 05:37 AM in reply to: ucbelpa

ucbelpa wrote:

I. Can't install update/patch (DL20857064_32-bit.msp or inventor2013_sp1.1_x86.msp),


What Windows Operating System are you running (it would likely  be a very old computer to be running 32-bit (x86) OS).

Please mark this response as "Accept as Solution" if it answers your question.
Autodesk Inventor 2014 Certified Professional
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Inventor Professional 2015 64-bit
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Message 4 of 4 (350 Views)

Re: Cannot create new file - Inventor 2013

12-18-2012 06:34 AM in reply to: JDMather
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.
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