Inventor General Discussion

Inventor General Discussion

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Registered: ‎12-17-2012
Post 1 of 4

Cannot create new file - Inventor 2013

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12-17-2012 08:07 AM

I have Inventor Professional 2013 (student). I can't open new file, if I try to the program crashes and closes and try to send an error report. Can't install update/patch (DL20857064_32-bit.msp or inventor2013_sp1.1_x86.msp), says program not installed/or can't gain acces to the HKey. I have admin rights, I have tried re-activating, repairing, re-installing, uninstalling and reinstalling, to the point i had to request a new activation code but it's still not working.

 

I have attached a file with error messages and my system, which should be ok according to the system requirements.


Any suggestions appreciated.

Leanne.

 

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Post 2 of 4

Re: Cannot create new file - Inventor 2013

12-18-2012 01:13 AM in reply to: ucbelpa

Hi, have you tried doing a install repair ? Failing that an re-install might be the way ahead.

Anthony Goodwin ~ Cad Manager/Senior Designer
Autodesk Inventor Professional 2013 SP2 64-Bit Edition
Windows 7 HP Z400, Intel Xeon W3550 3.07GHz
12.0GB RAM, ATI FirePro V4800 (FireGL)
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Post 3 of 4

Re: Cannot create new file - Inventor 2013

12-18-2012 05:37 AM in reply to: ucbelpa

ucbelpa wrote:

I. Can't install update/patch (DL20857064_32-bit.msp or inventor2013_sp1.1_x86.msp),

 


What Windows Operating System are you running (it would likely  be a very old computer to be running 32-bit (x86) OS).

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Post 4 of 4

Re: Cannot create new file - Inventor 2013

12-18-2012 06:34 AM in reply to: JDMather
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