When I attempt to install SP2 for Inventor 2012 it gets part of the way thru and then hangs at the "Copying new files..." point
I have my anti-virus (Norton) disabled
I have the SP2 installer local on my machine
I have tried restarting the machine
It has installed without issue on other systems here
Inventor 2012 from Design Suite Ultimate on Windows 7 64-bit
Are you sure that it is hanging and not just taking an inordinate amount of time to complete?
I have seen installers take a long time to complete even after the dialog says that have completed, or are at 100% as your picture shows.
Why it happens I don't know, but it sure can be frustrating and annoying at times, especially when you know it can work quicker than that.
Maybe, I let it go over lunch (30-minutes) and it never progressed past that point. I'll start it tonite and see if it finishes by the morning.
What's odd is that its doing this on two systems and both are HP z600's. We have other HP systems but they applied the patch without issue
if your OS is Win7, please install this microsoft hotfix first and reboot OS, then try to install Inventor SP again.
if that doesn't work for you, install attached registry key, and install SP, when you encounter the issue again, open OS temporary folder(Start -> Run -> input %temp%), find the latest log file and attach it.
Based on a suggestion from Autodesk Tech Support I used Procesmon (from Microsoft) to track what was occuring during the SP installation. Turns out my system was looking for the old location of the design suite deployment. Adjusting the appropriate keys in the registry to the correct (new) deployment location solved the problem.
The only question is why this only effected two of our systems... I used the same deployment for all of our Inventor installs.
Thank you, Mike. Our solution ended up being to just wait for what seemed like too long ... the process eventually finished on its own. I appreciate your reply.
I just heard that we are going to be installing SP 2.0 as well.
I am just wondering if this is a localized issue or is this an issue of concern for all that are going to be installing this service pack.
Shouls I be looking for something specific and do I need to cut to the chase and install this hotfix first?
Inquiring minds want to know!!!!
In our case, we installed this on two computers and didn't have problems with either -- except for that exceptionally long delay at the end which seems like a freeze.
this issue is a local problem. when you installing SP of Inventor, if installer found some aim files are not the ones it wants, it will ask for source file. if Inventor is installed via deployment image that on a server and you uncheck that remember user account and password when you installing Inventor, installer cannot access the server to get source file and it will try to access the server again and again. you will see installer hangs here for long time.
you can view the log file to see what installer is doing.
Access a broad range of knowledge to help get the most out of your products and services.
Download & InstallationGetting your Software
Subscription ManagementSign In / Create Account