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Can not uninstall Inventor 2015

3 REPLIES 3
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Message 1 of 4
barnadaniel
1367 Views, 3 Replies

Can not uninstall Inventor 2015

Hello,

Sorry if not at the right forum. I have uninstalled Inventor2014 recently and installed Inventor2015 which failed to launch. Our support team could not yet give a solution to the problem so I am trying to uninstall Inventor2015 now from my machine and install Inventor2014 which did work before.

Unfortunately, uninstallation of Inventor 2015 fails with the error message: "Error 1316: The specified account already exists". 

Can somebody give a hint what this can be due to, what to try next?

Thank you

daniel

 

3 REPLIES 3
Message 2 of 4
JDMather
in reply to: barnadaniel

Search for the Autodesk Clean Uninstall instructions (caution, this might require a Registry edit).


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Autodesk Inventor 2019 Certified Professional
Autodesk AutoCAD 2013 Certified Professional
Certified SolidWorks Professional


Message 3 of 4
barnadaniel
in reply to: JDMather

Nothing helped, all of my trials failed finally. I reinstalled the whole PC from scratch. 

Message 4 of 4
gblakework
in reply to: JDMather

Additionally try the Virtual Agent @ http://knowledge.autodesk.com/contactus.  I had success by eventually going thru a MS FixIt solution that was presented.  The folder deletions and registry edits mentioned above were not enough for me.

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