Inventor Fusion

Reply
Member
4 Posts
0 Kudos
Registered: ‎06-26-2009
Post 1 of 7

Fusion crashing...

361 Views, 6 Replies
06-26-2009 06:56 AM
I've installed Fusion on my work desktop. It's a HP xw4400 workstation, x32 XP, 2GB RAM, AI 2009 installed. Everytime I select a sketching tool in Fusion, it crashes then prompts for error reporting. Any ideas?

I've installed Fusion on my home desktop. It's a homebuilt workstation, x64 Windows Vista, 8GB RAM, AI 2009 & SW 2009 installed. No issues.

Lastly, I've installed Fustion on a laptop. HP workstation, x32 Windows 7, 2GB RAM, SW 2009 installed. Again, no issues.
Employee
271 Posts
34 Kudos
Registered: ‎08-28-2006
Post 2 of 7

Re: Fusion crashing...

06-26-2009 09:47 AM in reply to: justin_princesstoolco
Hi Justin,

Did you happen to file the error report from your work desktop? If so, we can look into the problem you are experiencing, and maybe find out more about what is causing it.

Do you happen to know the details of the graphics card and driver on your work desktop? Most likely, this sounds like a problem related to graphics.

Thanks for the feedback.

Jeff Strater (Fusion development)
Member
4 Posts
0 Kudos
Registered: ‎06-26-2009
Post 3 of 7

Re: Fusion crashing...

06-26-2009 10:55 AM in reply to: justin_princesstoolco
I did file the report, I believe for two seperate incidents.

Graphics card: 2x nvidia Quattro FX560 (Four LCDs)

I just generated another error and associated report. I'll copy the text of the details here, if it'll help you search to find the specific report:

Attempted to use sketch tool. Posted issue @ Fusion forum.

ATTN: Jeff Strater

I listed my personal email (my first name at princess tool company) on the report as well.

Thanks.
Member
4 Posts
0 Kudos
Registered: ‎06-26-2009
Post 4 of 7

Re: Fusion crashing...

06-26-2009 11:37 AM in reply to: justin_princesstoolco
I neglected to include video card driver version data: 6.14.11.8246
Employee
271 Posts
34 Kudos
Registered: ‎08-28-2006
Post 5 of 7

Re: Fusion crashing...

06-26-2009 01:56 PM in reply to: justin_princesstoolco
Thanks, Justin. Unfortunately, we can't promise a quick fix, but having this information helps a lot, and we'll do our best.

I do have one additional question:

When you start the sketch tool, do you see the origin workplanes appear at all before the crash, or does it go down instantly?

If you just go into the browser and make the origin visible (see attached), does that crash as well?

Thanks,

Jeff Strater (Fusion development)
Member
4 Posts
0 Kudos
Registered: ‎06-26-2009
Post 6 of 7

Re: Fusion crashing...

06-29-2009 04:44 AM in reply to: justin_princesstoolco
No problem if you can't solve this immediately.

On your questions:

I do not see the origin workplanes appear before it crashes.

If I make the origin visible, it crashes.
Distinguished Contributor
106 Posts
11 Kudos
Registered: ‎10-19-2007
Post 7 of 7

Re: Fusion crashing...

07-01-2009 11:35 AM in reply to: justin_princesstoolco
Helllo,

I too am having the same problem....the software launches...then I soon as I pick a sketch tool it crashes. 3 tries.

What now ...please chime in Autodesk staffers ???

Cha

OK, was able to extrude a cube with some fillets.....feels like SpaceClaim....GoodStuff !!!

CONGRATS AUTODESK.....AND KEEP AT IT

ooops ....now it crashed....as I resized the window

Edited by: chachaman on Jul 1, 2009 6:38 PM Edited by: chachaman on Jul 1, 2009 6:43 PM
Post to the Community

Have questions about Autodesk products? Ask the community.

New Post
Announcements
Are you interested in helping shape the future of the Autodesk Community? To participate in this brief usability study, please click here. Your time and input is greatly appreciated!