Inventor 2017 Professional Startup Crash

[Anonymous]

Hello,

I recently installed Autodesk Inventor 2017 Professional in order to follow a university course. I've installed it, at it ran perfectly the first time and I got into the main menu in the application. However, now I cannot open the application. When I open the application the first loading window only runs half the way, and then closes down - nothing happens. I'm a bit in limbo and do not know what to do...

Anyone got a smart idea?

Bonus info:

Windows 10 Home

Acer Swift 5

Integrated Intel Graphics

8Gb RAM

Regards

Vincent

[Mark.Lancaster]

@Anonymous

Welcome to the community..

First of all Inventor doesn't really like integrated Intel cards.  Not saying they won't work but they are not designed for CAD applications.

When the application did start after installation did you see a Lets Getting Started dialog where you enter your serial # and product key?

What do you see under C:\ProgramData\Autodesk\CLM\LGS folder?  C:\Programdata is a hidden folder.

[Anonymous]

In C:\ProgramData\Autodesk\CLM\LGS  I have 3 folders named SERIAL_2017 where there seems to be 3 different serials?

[Anonymous]

In C:\ProgramData\Autodesk\CLM\LGS  I have 3 folders named SERIAL_2017 where there seems to be 3 different serials?

[Mark.Lancaster]

Do you see this folder 797I1_2017.0.0.F in there?  If so, do you see a file in that folder called LGS.DATA?  If so open it up with notepad, what does it state?

_USER

_STANDALONE

_NETWORK

[Anonymous]

Yes I have that folder, LGS.data states _STANDALONE

[Anonymous]

Yes I have that folder, LGS.data states _STANDALONE