Inventor Engineer-to-Order

Inventor Engineer-to-Order

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GeorgeWilliams
Posts: 14
Registered: ‎01-12-2012
Message 1 of 3 (204 Views)
Accepted Solution

Expired Application error

204 Views, 2 Replies
07-18-2012 07:20 AM

We have a project that is getting an Intent error that says "Expired Application" (attached image).  This error only occurs on a machine running the distributable version and they customer's subscription was not current.  The customer's subscription is now current.  What can we do to remove this issue?

 

Thanks for the quick reply.

 

We did not compile the application with an ADN version but rather a paid version as this application has been running for some time.  With that said, I just found out that one of the guys might have installed 5.1 using the wrong serial number at the first of June that could have been used to generate a setup.

 

We will give it a go using the correct serial number now.


Thanks,

George.

Employee
Chris.Palmatier
Posts: 177
Registered: ‎05-27-2010
Message 2 of 3 (196 Views)

Re: Expired Application error

07-18-2012 09:51 AM in reply to: GeorgeWilliams

George, OEM applications must be built with the unlocked (purchased) version of ETO Series. The ADN version is locked, and any application built with the locked version time bombs at 30 days. There is no way to enable application past the 30 day time bomb.



Chris Palmatier
Customer Success Engineer
Inventor Engineer-to-Order

Contributor
GeorgeWilliams
Posts: 14
Registered: ‎01-12-2012
Message 3 of 3 (191 Views)

Re: Expired Application error

07-18-2012 10:42 AM in reply to: Chris.Palmatier

Thanks for the quick reply.

 

We did not compile the application with an ADN version but rather a paid version as this application has been running for some time.  With that said, I just found out that one of the guys might have installed 5.1 using the wrong serial number at the first of June that could have been used to generate a setup.

 

We will give it a go using the correct serial number now.


Thanks,

George.

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