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Your product cannot be registered in United States - Mudbox 2011

5 REPLIES 5
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Message 1 of 6
Anonymous
1617 Views, 5 Replies

Your product cannot be registered in United States - Mudbox 2011

I'm trying to take advantage of the student program you have available.

 

I generated a key and downloaded Mudbox 2011 but I receive the following error message:

"Your product cannot be registered in United States"

 

I've already downloaded and successfully installed Maya with a key generated from the student section so I'm not sure why Mudbox isn't working.

 

Thanks

5 REPLIES 5
Message 2 of 6
hashim.mundol
in reply to: Anonymous

I have asked an internal team to help you with this, will let you know as soon as I have some news. Sorry for the issues with the registration of Mudbox

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Hashim Mundol
Autodesk Product Support
Autodesk, Inc.

Message 3 of 6
Anonymous
in reply to: hashim.mundol

Hi, I'm still waiting for somebody to contact me regarding this issue. I'm now having the same error message with the Maya installation as well.

 

When I got the serial key I didn't see anywhere to specify country so I assume these would be US versions by default.

 

I really need help on this issue immediately.

 

Thanks

Message 4 of 6
hashim.mundol
in reply to: Anonymous

 

Sorry to hear that you still have issues, it could be due to the volume of calls and the holidays you didn't get any reply.

 

Please try to email directly

 

studentcommunity@autodesk.com

 

---------------------------------------------------------------------------------------
If my post answers your question, please mark it as an Accepted Solution, so that others can find answers quickly!
For more tips & tricks: http://upandready.typepad.com



Hashim Mundol
Autodesk Product Support
Autodesk, Inc.

Message 5 of 6
Anonymous
in reply to: Anonymous

Has there been a fix to this problem yet?  I have encountered the same problem.  Please respond asap.  Thanks.

Message 6 of 6
deepcgi
in reply to: Anonymous

I'm having the same issue with Maya 2011 for Mac (3 yr. student license).   I sent an email to registration tonight.    Have the other people had their problem solved yet?

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