Installation & Licensing

Installation & Licensing

New Member
Posts: 1
Registered: ‎03-13-2014
Message 1 of 2 (110 Views)

Wrong Serial number

110 Views, 1 Replies
03-13-2014 10:13 AM

I entered the right serial number but  when I looked at the Audodesk Licensing Offline Activation request part, it shows a wrong number. It wiill not let me re-enter the serial number. I need help fixing this...

*Expert Elite*
Posts: 10,363
Registered: ‎01-14-2005
Message 2 of 2 (97 Views)

Re: Wrong Serial number

03-13-2014 11:42 AM in reply to: Izumikanata1

Honestly it doesn't really matter.  Activate it manually or get an activation code from Autodesk.  You can use the online method to activate your license here:

Or you can can call Autodesk Product Registration and Authorization:

1-800-551-1490 > Option 1 (English) > Option 1 > (Stand-alone)

Asia / Pacific: 65.6735.5688
Europe / Middle East / Asia: 41.32.723.9595

You will need to provide your serial number and the request code.

Need installation help?

Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.