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WinXP lost a customer's license

5 REPLIES 5
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Message 1 of 6
jeremyw
208 Views, 5 Replies
‎03-23-2005 12:32 PM
‎03-23-2005 12:32 PM

WinXP lost a customer's license

Somehow after removing a password to a Windows XP profile to get into a customers machine the license is not valid on their autocad anymore. Any help on this issue would help me out greatly in getting their situation straightened out.
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Message 2 of 6
jeremyw
in reply to: jeremyw
‎03-23-2005 12:39 PM
‎03-23-2005 12:39 PM

It is AutoCAD Mechanical Desktop 2005
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Message 3 of 6
TravisNave
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in reply to: jeremyw
‎03-23-2005 01:54 PM
‎03-23-2005 01:54 PM

Are you sure it is logged into the same profile and that Windows didn't make a new profile? Better doublecheck your C:\Documents and Settings\ folder to see if there is more than one user profile built. Also, make sure that the profile is still part of the Administrators or Power Users group.


Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 4 of 6
jeremyw
in reply to: jeremyw
‎03-23-2005 02:27 PM
‎03-23-2005 02:27 PM

Thanks for the reply. It ended up being adaware removing the licsense. We just have to figure out how to get that back now.

Thanks
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Message 5 of 6
Anonymous
in reply to: jeremyw
‎03-23-2005 06:12 PM
‎03-23-2005 06:12 PM

It probably just removed some needed services, not the license itself. Try doing a "repair" install into the same directory (if that option's available), or uninstall and reinstall. --Cy-- "jeremyw" wrote in message news:8263639.1111616899355.JavaMail.jive@jiveforum1.autodesk.com... > Thanks for the reply. It ended up being adaware removing the licsense. We > just have to figure out how to get that back now. > > Thanks
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Message 6 of 6
TravisNave
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in reply to: jeremyw
‎03-24-2005 08:19 AM
‎03-24-2005 08:19 AM

With Windows XP, you could try doing a system restore to the last day that it worked.


Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Autodesk Forums:
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⤽   If my post was helpful, please give Likes and/or mark the Accept as Solution button(s) below. Thank you!   ⤵
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