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windows can not find setup.exe

3 REPLIES 3
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Message 1 of 4
lingkwok668
14789 Views, 3 Replies

windows can not find setup.exe

Hi,

I tried to download the autocad free trial, but it stops in the middle of it and got a message saying 'windows can not find setup.exe.'

 

What should I do? I need to set it up urgently.

 

Please help.

 

Thanking you in advance.

 

Regards,

LK

3 REPLIES 3
Message 2 of 4
Otto
in reply to: lingkwok668

Hello lingkwok668 and welcome to the Autodesk community!

It looks like you need to find out more about downloading or re-downloading software, or are having issues that may be resolved by re-downloading.

For Windows users, before downloading products on Windows 10, please check that the product is compatible.

For general information about downloading or re-downloading (including eligibility), Community members with similar questions found the following article(s) useful:

Download Finder

Previous Versions of Autodesk Software

Download Methods

Find Your Eligibility for Previous Versions of Autodesk Software

Oftentimes installation and/or download issues can be addressed by using a different download method, or by downloading directly from the Autodesk Virtual Agent. Community members with similar issues found the following article(s) useful:

Software & Downloads

Downloading Previous Versions of Autodesk Software Using the Virtual Agent (Please be sure to disable your firewall and anti-virus before downloading)

Performing a Clean Uninstall

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If this answer missed the mark, please let us know so that other community members can lend a hand. Any additional details might help, too: consider including relevant screenshots, log files, error messages, or system specs.


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Helpful links: Find Serial Numbers and Product Keys | Find Downloads and Service Packs | Activate Autodesk software
Message 3 of 4
TravisNave
in reply to: lingkwok668

I would recommend that you try downloading your product using the virtual assistant by following the directions here:

http://knowledge.autodesk.com/customer-service/account-management/software-downloads/download-method...



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 4 of 4
jameshu1212
in reply to: TravisNave

once i clicked on the 64 bit part 1 it gave me an error while processing your request

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