Installation & Licensing

Installation & Licensing

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Where to download Autodesk Infrastructure Design Suite Ultimate 2014 32BIT?

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08-06-2013 02:35 PM

I desperately need to download the 32 bit version but the website only offers the 64 bit. Even when I download the 32 bit installer it is the 64 bit version.

 

Is there any help?

Hello Basil,

 

After looking into this one it appears as though there is not 32 Bit version of Infrastructure Design Suite Ultimate 2014 (verified on the system requirements), and have requested that the 32 Bit prompt be removed from the trial page.

 

With that being said, the Standard release is available in both 32 and 64 Bit versions, and can be downloaded directly from Matt our Virtual Agent.

 

From Matt: Download and Installation -> Software Download Links -> I need to redownload my product

Here to help if additional assistance is needed, otherwise please accept as a solution so that others can benefit from this information.

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Re: Where to download Autodesk Infrastructure Design Suite Ultimate 2014 32BIT?

08-06-2013 03:23 PM in reply to: archaeoman

Hello Basil,

 

After looking into this one it appears as though there is not 32 Bit version of Infrastructure Design Suite Ultimate 2014 (verified on the system requirements), and have requested that the 32 Bit prompt be removed from the trial page.

 

With that being said, the Standard release is available in both 32 and 64 Bit versions, and can be downloaded directly from Matt our Virtual Agent.

 

From Matt: Download and Installation -> Software Download Links -> I need to redownload my product

Here to help if additional assistance is needed, otherwise please accept as a solution so that others can benefit from this information.



Philip Schmelzer
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Re: Where to download Autodesk Infrastructure Design Suite Ultimate 2014 32BIT?

08-06-2013 03:44 PM in reply to: philip.s

Thank you Philip,

 

Your solution solves the first part of my problem. The second part is that I have purchased 3 product keys and serial numbers for the 64 bit Ultimate version of the Suite.

 

Will these work on the 32 bit standard version?

 

(Please say yes...)

 

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Re: Where to download Autodesk Infrastructure Design Suite Ultimate 2014 32BIT?

08-06-2013 03:57 PM in reply to: archaeoman

Anytime Basil and sorry to be the bearer of bad news, but your Infrastructure Design Suite Ultimate licenses would not work with the Infrastructure Design Suite Standard software.

 

Are you able to return them and purchase the less expensive standard version?



Philip Schmelzer
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Re: Where to download Autodesk Infrastructure Design Suite Ultimate 2014 32BIT?

08-08-2013 03:53 PM in reply to: philip.s

Thanks for your help. I think it is faster and easier to upgrade to a 64bit environment.

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Re: Where to download Autodesk Infrastructure Design Suite Ultimate 2014 32BIT?

08-08-2013 04:07 PM in reply to: philip.s

Out of curiosity, does this product not follow the established cascading license system?  With other products, a "higher version" license can get pulled by a lower grade product e.g. Navisworks Simulate pulling a Manage license.

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Re: Where to download Autodesk Infrastructure Design Suite Ultimate 2014 32BIT?

08-08-2013 04:19 PM in reply to: dgorsman

I know that wouldn't work for a standalone suite license, which appears / I assumed to be the case here, but am checking on whether or not that would be relevant for a network license and will follow up ASAP.



Philip Schmelzer
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Re: Where to download Autodesk Infrastructure Design Suite Ultimate 2014 32BIT?

08-09-2013 02:43 PM in reply to: philip.s

Confirming that your network license of an ultimate suite would indeed cascade to a lower version, allowing you to run the standard or premium software. As mentioned earlier, standalone licenses do not function in that same manner and require an exact match between the product and license.



Philip Schmelzer
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Re: Where to download Autodesk Infrastructure Design Suite Ultimate 2014 32BIT?

08-12-2013 09:28 AM in reply to: philip.s

Thats useful information - thanks for the confirmation.

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Adopt. Adapt. Overcome. Or be overcome.
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