I have the same problem here. I purchased Sketchbook Pro last night. I only have SKU but no Product Key. Can you please help me?
My Order Number:
I've checked your order and it seems there was an error processing it.
The appropriate team is looking into the issue and will get back to you as soon as possible about this.
I ordered Autodesk Sketchbook Pro 6 back in March of this year. I installed it on two machines, a laptop and a desktop PC. But a while ago, I had to reinstall Windows on my desktop PC due to some kind of hardware failure. I was trying to reinstall Sketchbook on my PC but I can't locate the email containing my serial number and product key (or order number, etc.). Sketchbook Pro 6 still functions on my laptop (I just updated it to version 6.2.3) and I have the serial number there, but I can't locate the product key anywhere, so I can't reinstall the software on my PC. Is there anything I can do about this?
Welcome to the community Jonathan!
The Product Key for SketchBook Pro 6 is 732E1.
Here to help if you have any additional questions!