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Active Member
Serenescapes
Posts: 10
Registered: ‎09-01-2013
Message 1 of 10 (1,794 Views)

Where is my serial number for AutoCAD 2014?

1794 Views, 9 Replies
09-01-2013 03:56 PM

I have purchased AutoCAD 2014 from the online store and have the order number however I have not received the serial number. It was meant to be emailed however it didn't arrive. Where can I find it???

Customer Service
joane.bonghanoy
Posts: 726
Registered: ‎06-06-2011
Message 2 of 10 (1,779 Views)

Re: Where is my serial number for AutoCAD 2014?

09-01-2013 06:48 PM in reply to: Serenescapes

Hi Ben,

 

Please send me a Private Message (click on my joane.bonghanoy profile name and then “Send this user a private message”) with the following information:

        - Order Number

        - Email Address registered upon purchase



Joane Bonghanoy
Active Member
Serenescapes
Posts: 10
Registered: ‎09-01-2013
Message 3 of 10 (1,758 Views)

Re: Where is my serial number for AutoCAD 2014?

09-02-2013 04:06 PM in reply to: joane.bonghanoy
Hi Joane,

I was just wanting to follow up and see how long it would take to get my serial number?

Kind regards,

Ben Farrar
Director
Serenescapes Landscape Designs
Community Manager
philip.s
Posts: 2,506
Registered: ‎09-27-2011
Message 4 of 10 (1,756 Views)

Re: Where is my serial number for AutoCAD 2014?

09-02-2013 04:27 PM in reply to: Serenescapes

Apologies for the delayed response Ben.

 

It appears that your email address was entered wrong (@serenescaps.com.au), which would explain why you hadn't received the order details. With that being said, I've just resent the relevant info to the correct address.

 

Can you verify receipt, and/or let me know if we can be of additional assistance?



Philip Schmelzer
Active Member
Serenescapes
Posts: 10
Registered: ‎09-01-2013
Message 5 of 10 (1,754 Views)

Re: Where is my serial number for AutoCAD 2014?

09-02-2013 04:45 PM in reply to: philip.s
I have received it - thank you. I'll have to keep an eye on my spelling!

Are you able to forward a tax invoice as this may have gone to the incorrect address too?

Kind regards,

Ben Farrar
Director
Serenescapes Landscape Designs
Community Manager
philip.s
Posts: 2,506
Registered: ‎09-27-2011
Message 6 of 10 (1,753 Views)

Re: Where is my serial number for AutoCAD 2014?

09-02-2013 04:50 PM in reply to: Serenescapes

Haha sure thing, and I just resent the order invoice as well :smileyhappy:



Philip Schmelzer
Active Member
Serenescapes
Posts: 10
Registered: ‎09-01-2013
Message 7 of 10 (1,749 Views)

Re: Where is my serial number for AutoCAD 2014?

09-02-2013 05:02 PM in reply to: philip.s
Thanks a lot.

Kind regards,

Ben Farrar
Director
Serenescapes Landscape Designs
Member
crobaugh
Posts: 3
Registered: ‎04-05-2014
Message 8 of 10 (246 Views)

Re: Where is my serial number for AutoCAD 2014?

04-05-2014 01:41 PM in reply to: Serenescapes
Hello - I also have no serial number for Acad Lt 14. I have found the product key and the part number from MID file on the CD, but can't enter a serial number that works. So I've bought Lt'14 media from amazon and can't use it.
Can you help with this?
*Expert Elite*
pendean
Posts: 22,386
Registered: ‎11-06-2003
Message 9 of 10 (240 Views)

Re: Where is my serial number for AutoCAD 2014?

04-05-2014 02:55 PM in reply to: Serenescapes
You bought a boxed disk? The number is on the box, not the CD case.
Dean Saadallah Blog | Facebook | Google+ | Twitter | PINS
Member
crobaugh
Posts: 3
Registered: ‎04-05-2014
Message 10 of 10 (236 Views)

Re: Where is my serial number for AutoCAD 2014?

04-05-2014 04:05 PM in reply to: pendean
All set. I read on acad site that numbers no longer on box so didn't look
at first but there is was.
Thank you for getting back to me. All's well. Richard
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