Hi, We have reinstalled one PC today, when we try to activate the licence of 3DS Max we have a message
The serial number you entered is not valid. Try again. (1). What can we make?
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The most common issues with receiving an invalid Serial Number error are:
If you have checked the above points and are still having difficulties, please sent me a Private Message (click on my amanda.k profile name and then “Send this user a private message”) with your Serial Number and Product Key and I will further research this for you.
Hello. Thank you very much for quick reply.
Yes, I think is the second case that for us.
Recently we have bought updating to version 2013 but we still have the problems with activation.
Please send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with your 2011 serial number so that I can investigate accordingly.
Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.