Installation & Licensing

Installation & Licensing

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Member
palani
Posts: 4
Registered: ‎09-07-2013
Message 1 of 9 (198 Views)
Accepted Solution

Want to take out 1 license

198 Views, 8 Replies
09-07-2013 08:31 AM

Hi, 

 

We bought 9 licenses of "Autodesk Entertainment Creation Suite Ultimate" and installed all licenses in Server using LMTools, Now we want to take out 1 license from that to use it on Standalone PC, How can we do, Please mention the procedure to take out 1 license from that.

 

Regards,

Palani 

Welcome to the community Palani!

 

While it is possible to check out a networked license to be used on a standalone computer for a given period of time, if you no longer need this seat as a networked license, it seems like to the best course of action would be to contact your Authorized Reseller and request that the license be split and the deployment changed for 1 seat.

 

How to borrow a license from the license server - LINK

 

Here to help if additional clarification is needed, otherwise please accept as a solution so that others can benefit from this information.

Community Manager
philip.s
Posts: 2,657
Registered: ‎09-27-2011
Message 2 of 9 (173 Views)

Re: Want to take out 1 license

09-08-2013 09:15 AM in reply to: palani

Welcome to the community Palani!

 

While it is possible to check out a networked license to be used on a standalone computer for a given period of time, if you no longer need this seat as a networked license, it seems like to the best course of action would be to contact your Authorized Reseller and request that the license be split and the deployment changed for 1 seat.

 

How to borrow a license from the license server - LINK

 

Here to help if additional clarification is needed, otherwise please accept as a solution so that others can benefit from this information.



Philip Schmelzer
Member
palani
Posts: 4
Registered: ‎09-07-2013
Message 3 of 9 (140 Views)

Re: Want to take out 1 license

09-15-2013 10:59 PM in reply to: philip.s

Thank you for your support and i got a License file which has been splitted from the Network, Now i need your help you deploy the license to the Standalone computer.

Community Manager
philip.s
Posts: 2,657
Registered: ‎09-27-2011
Message 4 of 9 (120 Views)

Re: Want to take out 1 license

09-16-2013 01:10 PM in reply to: palani

You're welcome Palani and did you borrow one of the network licenses, or split one of the seats off as a standalone license (different serial number).



Philip Schmelzer
Member
palani
Posts: 4
Registered: ‎09-07-2013
Message 5 of 9 (110 Views)

Re: Want to take out 1 license

09-16-2013 06:55 PM in reply to: palani

Hi, 

 

We have not received any serial number, its seems to be a borrow the license from the Network. 

 

We received a two license file ie. ASUS.Lic and SERVER2.Lic, now we need your help to deploy the license to a standalone computer (ie.Laptop). Please reply as soon as.

 

Thanks.

Product Support
aaronhai
Posts: 252
Registered: ‎03-25-2010
Message 6 of 9 (96 Views)

Re: Want to take out 1 license

09-17-2013 03:27 AM in reply to: palani

Hi palani,

 

Please help me understand the request in detail.

 

If ASUS.Lic and SERVER2.Lic are both Network License file, then you will need to setup FLEXnet License Server and then install the relevant Autodesk products in the client, by choosing the Network (NOT standalone) mode. Insert the License Server hostname when prompted during the installation process. Alternatively, you can complete the client installation process and then point the client to the correct License Server via System Environment Variable.

 

Let me know if you need further assistance. Thank you.

 

 



Aaron Hai
Member
palani
Posts: 4
Registered: ‎09-07-2013
Message 7 of 9 (91 Views)

Re: Want to take out 1 license

09-17-2013 03:41 AM in reply to: palani

Do you have any support contact number where i can explain the situation and get a quick resolution for this issue. We are located in Brunei. We need a support number in Brunei or Singapore. 

*Expert Elite*
DarrenP
Posts: 7,577
Registered: ‎09-13-2007
Message 8 of 9 (86 Views)

Re: Want to take out 1 license

09-17-2013 06:18 AM in reply to: palani

do you have a reseller?

Product Support
aaronhai
Posts: 252
Registered: ‎03-25-2010
Message 9 of 9 (64 Views)

Re: Want to take out 1 license

09-18-2013 12:58 AM in reply to: palani

Hi palani,

 

I will reach out to you separately, based on your company suooprt contact details.

 

Thank you.



Aaron Hai
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