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VPN & licensing

7 REPLIES 7
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Message 1 of 8
slampros
748 Views, 7 Replies
‎03-31-2008 10:47 AM
‎03-31-2008 10:47 AM

VPN & licensing

I have a user who is unable to fire up the application ADT 2008, while using VPN and a laptop to start ADT 2008 and is getting an error before the application even starts up stating: TITLE BAR: FLEXim License Finder. Your application was not able to obtain a license because the FLEXnet license server manager could not determine where to find the licensing data it needs. Please choose one of the following: etc etc. [error atached]

This is a computer that has no problem 'finding the key' on the company's LAN. This is only via VPN. Is it possibly a timeout issue?

Thanks, in advance, for your time.
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Message 2 of 8
TravisNave
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in reply to: slampros
‎03-31-2008 02:46 PM
‎03-31-2008 02:46 PM

If the user can ping the server by hostname, then it is most likely a timeout issue. Just use the system environment variable to extend it.


Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 3 of 8
slampros
in reply to: slampros
‎03-31-2008 03:08 PM
‎03-31-2008 03:08 PM

Thx Travis. Where would I find that timeout Variable. Unfortunately I'm trying to help someone over the phone, and am not an AutoCAD savy tech . . . yet. 🙂
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Message 4 of 8
TravisNave
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in reply to: slampros
‎04-01-2008 11:01 AM
‎04-01-2008 11:01 AM

Go to your Windows System Properties. Click the Advanced tab. Click Environment Variables at the bottom.

Create a new System Variable (bottom half) called:

FLEXLM_TIMEOUT and give it a Value of 1000000. That's One million, 6 zeroes.

Click OK. Try again.


Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
Disk Space | Quickstart Guide for LMTOOLS | Edit setup.ini for 1603 Installation Failure | 1603 Error installing /w Updates | Disable Optimus
⤽   If my post was helpful, please give Likes and/or mark the Accept as Solution button(s) below. Thank you!   ⤵
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Message 5 of 8
slampros
in reply to: slampros
‎04-02-2008 12:21 PM
‎04-02-2008 12:21 PM

That did the trick.

Thanks a bunch Travis. You are the man.
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Message 6 of 8
TravisNave
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in reply to: slampros
‎04-02-2008 12:32 PM
‎04-02-2008 12:32 PM

Yes, yes I am.

My pleasure.


Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
Disk Space | Quickstart Guide for LMTOOLS | Edit setup.ini for 1603 Installation Failure | 1603 Error installing /w Updates | Disable Optimus
⤽   If my post was helpful, please give Likes and/or mark the Accept as Solution button(s) below. Thank you!   ⤵
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Message 7 of 8
Anonymous
in reply to: slampros
‎04-02-2008 11:55 PM
‎04-02-2008 11:55 PM

TravisNave wrote:
> Yes, yes I am.

lol... there you go, making me wake up my kids...
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Message 8 of 8
Anonymous
in reply to: slampros
‎04-13-2008 08:19 AM
‎04-13-2008 08:19 AM

> FLEXLM_TIMEOUT and give it a Value of 1000000. That's One million, 6
> zeroes.

Besides this then another good cause is that windows netbios network
services doesn't always work over vpn.
Often when you enter a machine by name it gets looked up through "computer
browser" and netbios protocol which doesn't always work out. For this reason
it's always good to enter the dns name or ip address of the server to be
sure.

Best regards,

Henrik Goldman
---

Flexlm license management to reduce your costs -
http://www.x-formation.com/license_statistics/index.html

Knowledgebase on software license management - http://kb.x-formation.com/

Protect your software with LM-X License Manager -
http://www.x-formation.com/lm-x_license_manager/index.html
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