Installation & Licensing

Installation & Licensing

Distinguished Contributor
Posts: 171
Registered: ‎09-23-2008
Message 1 of 3 (253 Views)

Vault deployment wizard - hotfixes

253 Views, 2 Replies
10-26-2012 04:37 AM

Autodesk, can you please improve the Deployment Wizard?


As hotfixes are required to use Inventor and Vault, hotfixes also need to be applied during the installation. If you ask the users to do it manually, it is 99% certain that the hotfixes will not be installed. And then they start calling support...


When the deployment wizard is run, it connects to Autodesk and searches for... service packs! As there is no service pack for Vault 2013, the option to install any service pack/hotfix is greyed out.


I have, however, found that I can add hotfixes by changing the DNS-settings to e.g., so that the wizard can't connect with Autodesk's servers :smileytongue:


Next issue: Can we please have the internal name of the MSP-files corrected?

"Installing Vault Collaboration 2012 sample hotfix" doesn't look good...


Install hotfixes with deployment wizard





*Expert Elite*
Posts: 4,207
Registered: ‎04-27-2005
Message 2 of 3 (244 Views)

Re: Vault deployment wizard - hotfixes

10-26-2012 06:17 AM in reply to: hans.martin.haga

I came across the same issue and reported it about a month ago.  The response I got from AD is:


"Thank you for bringing this to our attention. We are currently investigating this issue.

I was able to replicate the issue you reported using the Product Design Suite Installer just as you described.

The same thing happened using the Electrical installer it showed the product was up-to-date just like the above.


You used the Electrical DVDs so there might be a difference there.


I will keep you updated on the findings."


Hans... I like your work around.  I will try that the next time I need to modify the deployment.

Product Support
Posts: 175
Registered: ‎10-17-2012
Message 3 of 3 (115 Views)

Re: Vault deployment wizard - hotfixes

11-05-2012 06:53 AM in reply to: hans.martin.haga

If you want to see this to be added you are better off using the following link to post these comments. At this time only service packs can be added to deployments. The hotfix architecture does not have that capability.


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