Installation & Licensing

Installation & Licensing

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Active Member
dtobitt
Posts: 6
Registered: ‎01-04-2006
Message 1 of 6 (1,153 Views)
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Valid License not be obtained (0.0.0) check out failed error 20 3ds Max

1153 Views, 5 Replies
07-06-2011 09:36 AM

Would be grateful if anyone could help, I haven't managed to find a solution that works in my case yet. Trying to install 3ds Max 2012.   Is there a simple answer that I've missed as to why I can't load the program. The LMTools program was installed straight on the server. I used the Host Name and the Physical Address for the the Host ID to get the license file from Autodesk as per the instructions and put it on the c:\ of the server .  All computers can ping each other.  Server is Small Business Server 2008, client computers are XP and Windows 7.  Any help much appreciated. Diagnostic files attached from LMTools and Host ID (the times are an hour out on here too) Thanks

Its ok it's sorted, the licence was for an upgraded version rather than the one I requested. 

*Expert Elite*
DarrenP
Posts: 7,329
Registered: ‎09-13-2007
Message 2 of 6 (1,149 Views)

Re: Valid License not be obtained (0.0.0) check out failed error 20 3ds Max

07-06-2011 09:41 AM in reply to: dtobitt

its most likely a IPV6 issue try using this license manager: http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=10976858&linkID=13140816

Active Member
dtobitt
Posts: 6
Registered: ‎01-04-2006
Message 3 of 6 (1,136 Views)

Re: Valid License not be obtained (0.0.0) check out failed error 20 3ds Max

07-07-2011 01:32 AM in reply to: DarrenP

No sorry that doesn't work, any other ideas?

Active Member
dtobitt
Posts: 6
Registered: ‎01-04-2006
Message 4 of 6 (1,131 Views)

Re: Valid License not be obtained (0.0.0) check out failed error 20 3ds Max

07-07-2011 03:08 AM in reply to: dtobitt

Its ok it's sorted, the licence was for an upgraded version rather than the one I requested. 

Member
john
Posts: 3
Registered: ‎09-29-2006
Message 5 of 6 (1,118 Views)

Re: Valid License not be obtained (0.0.0) check out failed error 20 3ds Max

07-07-2011 09:16 AM in reply to: dtobitt

Having the same issue. We have several licenses of 3DSmax, 3DSmax ECSP, and one license of Maya ECSP. On my system, 3DSmax 2012 is the only program that fails to obtain a license....the remaining suite of products (mudbox, XSI, motionbuilder) all open fine.

 

I have tried renaming the Cascadeinfo.cas file, and restarting 3DSmax, but I am still throwing the same error. Our license manager is running fine, and our .lic files are up to date with our subscription products. Assistance please.

*Expert Elite*
TravisNave
Posts: 10,280
Registered: ‎01-14-2005
Message 6 of 6 (1,109 Views)

Re: Valid License not be obtained (0.0.0) check out failed error 20 3ds Max

07-07-2011 09:32 AM in reply to: john

John, what is the error that you receive?  Also, is there anything listed in the debug.log file as to why the license is being denied?

 

 

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