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Upgrade to Vault Workgroup 2014 - Clients unable to obtain license

8 REPLIES 8
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Message 1 of 9
aparrow
830 Views, 8 Replies

Upgrade to Vault Workgroup 2014 - Clients unable to obtain license

I've upgraded our license server with all our 2014 Subscription licenses, all generated on the same date as suggested. I've also run my combined license file thru the License Parser on the Up and Ready Blog. It all appears to be correct. Upgraded ADMS, both clients and server are running Workgroup Build 18.1.8.0 Update 1.

 

All my other 2014  subscriptions (Product Design Suite Ultimate, Premium & Standard) are working fine.

 

Problem is when I start Vault Workgroup Clients I get a failed to acquire license error as shown in attached screen shot.

 

Any ideas. I am stumped.

--
Inventor 2012/2014 Certified Professional
Product/Factory Design Suite 2018
Vault Workgroup & Pro 2018
Dell T7610 - Dual Xeon @ 2.5GHz / 64GB Ram / ATI FirePro W7000 / 512GB SSD & Dual 1TB 10k RPM
Dell M7710 - Core i7 2.7GHz / 64GB Ram / AMD FirePro W5170M / Dual 512GB SSDs
Windows 10 64-bit
8 REPLIES 8
Message 2 of 9
TravisNave
in reply to: aparrow

Vault is generally the most affected by IPv6 licensing issues.  Fortunately, it is easy to correct. 

 

For more information about Network License Manager connectivity issues and IPv6, please see my discussion post here:

http://forums.autodesk.com/t5/Installation-Licensing/Network-License-Error-1-5-15-and-IPv6/td-p/2982...

 

It's a good start.  Good luck!



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
Message 3 of 9
aparrow
in reply to: TravisNave

Thanks Travis,

 

Read thru the post you provided. I don't think it's any of that. Every program in all 3 Product Design Suites can find license just fine. It's only Vault Workgroup 2014 that has an issue.Plus it all worked fine with Vault Workgroup 2013.IPv6 has been disabled for a while now.

 

 

--
Inventor 2012/2014 Certified Professional
Product/Factory Design Suite 2018
Vault Workgroup & Pro 2018
Dell T7610 - Dual Xeon @ 2.5GHz / 64GB Ram / ATI FirePro W7000 / 512GB SSD & Dual 1TB 10k RPM
Dell M7710 - Core i7 2.7GHz / 64GB Ram / AMD FirePro W5170M / Dual 512GB SSDs
Windows 10 64-bit
Message 4 of 9
TravisNave
in reply to: aparrow

Even with it disabled, it is good to check by PING, especially if the
license is on each individual client. Even with IPv6 off, localhost will
PING back as ::1 instead of 127.0.0.1.


Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
Message 5 of 9
aparrow
in reply to: TravisNave

It's a network license. LMTools does display they are being servers. A PING to my sername "dsi-pc865" results in the following:

Pinging dsi-pc865.DSIDSC.local [10.10.170.78] with 32 bytes of data:
Reply from 10.10.170.78: bytes=32 time<1ms TTL=128
Reply from 10.10.170.78: bytes=32 time=1ms TTL=128
Reply from 10.10.170.78: bytes=32 time<1ms TTL=128
Reply from 10.10.170.78: bytes=32 time=1ms TTL=128

Ping statistics for 10.10.170.78:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 1ms, Average = 0ms
--
Inventor 2012/2014 Certified Professional
Product/Factory Design Suite 2018
Vault Workgroup & Pro 2018
Dell T7610 - Dual Xeon @ 2.5GHz / 64GB Ram / ATI FirePro W7000 / 512GB SSD & Dual 1TB 10k RPM
Dell M7710 - Core i7 2.7GHz / 64GB Ram / AMD FirePro W5170M / Dual 512GB SSDs
Windows 10 64-bit
Message 6 of 9
aparrow
in reply to: TravisNave

Ping on the server to localhost:

 

Reply from ::1: time<ms

 

I believe that is NOT correct.

--
Inventor 2012/2014 Certified Professional
Product/Factory Design Suite 2018
Vault Workgroup & Pro 2018
Dell T7610 - Dual Xeon @ 2.5GHz / 64GB Ram / ATI FirePro W7000 / 512GB SSD & Dual 1TB 10k RPM
Dell M7710 - Core i7 2.7GHz / 64GB Ram / AMD FirePro W5170M / Dual 512GB SSDs
Windows 10 64-bit
Message 7 of 9
TravisNave
in reply to: aparrow

Ah, there you go. If the ADMS is on the same as the License Manager, then
that will absolutely be the problem. The server gets the license, not the
client.


Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
Message 8 of 9
aparrow
in reply to: TravisNave

Success. Edited the hosts file on ADMS/license erver as recommended below and just like that I'm in. 

 

Thanks Travis for walking me thru this!

 

hosts.jpg

--
Inventor 2012/2014 Certified Professional
Product/Factory Design Suite 2018
Vault Workgroup & Pro 2018
Dell T7610 - Dual Xeon @ 2.5GHz / 64GB Ram / ATI FirePro W7000 / 512GB SSD & Dual 1TB 10k RPM
Dell M7710 - Core i7 2.7GHz / 64GB Ram / AMD FirePro W5170M / Dual 512GB SSDs
Windows 10 64-bit
Message 9 of 9
TravisNave
in reply to: aparrow

Awesome.  That's what I like to see!



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files

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