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Updates to Autodesk Discussion Groups

5 REPLIES 5
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Message 1 of 6
wrighte
398 Views, 5 Replies

Updates to Autodesk Discussion Groups

On June 4, Autodesk is upgrading the technology behind our discussion groups. The result is a significant improvement to posting & replying, navigation, search and other features. While we launch this upgrade, the discussion groups will be unavailable from 3pm (PDT) Thursday, June 3 and Friday June 4.

As part of the upgrade, Autodesk has taken the decision to discontinue the time-honored use of the Network News Transfer Protocol (NNTP). This was a difficult and bittersweet decision, given the company’s past investments to maintain NNTP, but one necessary to continue providing the state-of-art web experience Autodesk customers have come to expect. For active NNTP users, we know this will change your workflow when using the forums. To help transition to the web-based forums, the new updates include a simpler, more intuitive interface to post and reply, bookmarking and e-mail notification features to track favorite posts, and more powerful search tools. While not a substitute for the NNTP experience, the streamlined capabilities of our RSS feeds also provide an enhanced and alternative offline forum reading experience.

Autodesk is excited about this change, and is confident that all the valued users of our discussion groups will quickly appreciate and benefit from the improvements to this web experience.


Eric Wright
Product Manager – Support & Learning
Web & eBusiness
Autodesk, Inc.


Eric Wright
Sr. Web Product Manager
Autodesk Knowledge Network
Autodesk, Inc.

5 REPLIES 5
Message 2 of 6
Anonymous
in reply to: wrighte

Hi,

Is there a help documentation provide to use the new interface if we have problem ?

Franck Hervet
Message 3 of 6
TravisNave
in reply to: wrighte

I am excited to see the new changes and I hope that our accounts make a seemless transition so we can continue to assist our fellow users without delay.


Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
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Message 4 of 6
wrighte
in reply to: wrighte

Overall, general usage should be intuitive, but there will be a help section as well as a Help and How to Board specifically for discussing new features and workflows.

--ERIC


Eric Wright
Sr. Web Product Manager
Autodesk Knowledge Network
Autodesk, Inc.

Message 5 of 6
wrighte
in reply to: wrighte

Travis,

Account transition for web-based users will be seamless and all past history migrated. We're not changing the login process/system except for "Keep me signed in" improvements to resolve session logout issues. More info on that available at: http://signinhelp.autodesk.com/adsk/servlet/index?siteID=11034745&id=14017498


--ERIC


Eric Wright
Sr. Web Product Manager
Autodesk Knowledge Network
Autodesk, Inc.

Message 6 of 6
TravisNave
in reply to: wrighte

Thanks Eric. I know that you are getting lots of mixed responses about the change, but I am actually very optimistic about it.


Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files

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