Installation & Licensing

Installation & Licensing

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Active Member
Nukem4ME
Posts: 7
Registered: ‎01-17-2013
Message 1 of 10 (1,909 Views)

Update to 2014 and Product Key

1909 Views, 9 Replies
03-30-2013 10:46 AM

I have downloaded the update that comes with my subscription.  When I get to the page that you enter the Serial Number and Product Key, the Product Key is not accepted.  I have a 5 charecter Product Key.  The serial numeber gets a green check mark but Product Key gets a red X. 

Any suggestions?

Product Support
emily.xu
Posts: 471
Registered: ‎03-29-2010
Message 2 of 10 (1,750 Views)

Re: Update to 2014 and Product Key

03-31-2013 07:23 PM in reply to: Nukem4ME

Welcome to Autodesk Community!

Can you tell me what's your product and the product key you entered?




Emily Xu
*Expert Elite*
TravisNave
Posts: 10,736
Registered: ‎01-14-2005
Message 3 of 10 (1,656 Views)

Re: Update to 2014 and Product Key

04-01-2013 10:38 AM in reply to: Nukem4ME

At the time of this post, Autodesk doesn't seem to have a KB link yet for the 2014 product key lists.  However, it most likely will be using the F character for 2014.  So assuming your product was AutoCAD 2013 last year, for example, and your product key was 001E1, then this year's AutoCAD 2014 should be 001F1.  Your product key designation should follow a similar pattern.  Some suites do change, however, so you will want to verify with Autodes, your Reseller, or the Subscription center for accuracy.

 

How to find your product key in Subscription Center:

 

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=21363461&linkID=16831209

 

Here is a list of the 2013 keys (try substituting the E with an F for 2014)

 

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=19726931&linkID=12305695

 

Autodesk Simulation 2014 keys have been release here:

 

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=21374569&linkID=18154757

 

I would assume the 2014 list will be released once the entire product line is available.

Active Member
Nukem4ME
Posts: 7
Registered: ‎01-17-2013
Message 4 of 10 (1,449 Views)

Re: Update to 2014 and Product Key

04-02-2013 01:24 PM in reply to: emily.xu
Product is: AutoCAD 2013 Product Key is: 001F1
*Expert Elite*
DarrenP
Posts: 7,664
Registered: ‎09-13-2007
Message 5 of 10 (1,438 Views)

Re: Update to 2014 and Product Key

04-02-2013 02:01 PM in reply to: Nukem4ME
*Expert Elite*
DarrenP
Posts: 7,664
Registered: ‎09-13-2007
Message 6 of 10 (1,436 Views)

Re: Update to 2014 and Product Key

04-02-2013 02:02 PM in reply to: DarrenP

are you installing 2013 or 2014?

the serial number and product key changes with every release

Active Member
Nukem4ME
Posts: 7
Registered: ‎01-17-2013
Message 7 of 10 (1,428 Views)

Re: Update to 2014 and Product Key

04-02-2013 02:28 PM in reply to: DarrenP
I have AutoCAD 2013 and recieved an email saying my upgrade is available for download (subscription generated i am sure). So, that being said, I went through the download process and got to the product key and code page, only to find it will not take the product key shown with the "New Serial Number" or the "Current Serial Number" (i printed that page). I am at a loss of what to do. The Product Key is shown as 001F1
Community Manager
philip.s
Posts: 2,673
Registered: ‎09-27-2011
Message 8 of 10 (1,336 Views)

Re: Update to 2014 and Product Key

04-03-2013 05:11 PM in reply to: Nukem4ME

Hello Sean,

 

To ensure that you are using the proper licensing info, can you please send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with your new serial number, product key, and a screen shot of the installation / activation screen where it will not accept the info?



Philip Schmelzer
Active Member
Nukem4ME
Posts: 7
Registered: ‎01-17-2013
Message 9 of 10 (1,250 Views)

Re: Update to 2014 and Product Key

04-04-2013 08:08 PM in reply to: philip.s
[image: Inline image 1]
Product Support
emily.xu
Posts: 471
Registered: ‎03-29-2010
Message 10 of 10 (1,160 Views)

Re: Update to 2014 and Product Key

04-07-2013 12:55 AM in reply to: Nukem4ME

If you want to install autocad 2013, use Prodcut Key: 001E1

If install autocad 2014, use Prodcut Key: 001F1

 


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Emily Xu
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