Installation & Licensing

Installation & Licensing

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Member
amasso
Posts: 5
Registered: ‎07-01-2012
Message 1 of 4 (194 Views)

Uninstalling my Autodesk products.

194 Views, 3 Replies
06-13-2013 10:52 PM

I have been trying to delete all my autodesk products so I can reinstall them again. I have gone through all the motions and processes by which to delete them but every time I try to reinstall the software such as AutoCad Architecture it says it is already installed. I have deleted God knows how many folders and files related to all my autodesk products but still nothing. I think it Has to do with my in ability to delete Autodesk showcase, which always fails to uninstall every time I attempt. Could this be whats keeping me from reinstalling my products again? and If so what can I do to fully delete it? because not even uninstall tool worked when I ran it. What else could I be missing??? PLEASE HELP

Community Manager
camilo.lemos
Posts: 1,190
Registered: ‎09-28-2011
Message 2 of 4 (188 Views)

Re: Uninstalling my Autodesk products.

06-14-2013 12:41 AM in reply to: amasso

Hi amasso, 

 

Have you tried all steps mentioned in this solution?

 

Best regards,



Camilo Lemos
Member
amasso
Posts: 5
Registered: ‎07-01-2012
Message 3 of 4 (168 Views)

Re: Uninstalling my Autodesk products.

06-14-2013 10:28 PM in reply to: amasso

I have but still cant reinstall the programs and can't uninstall showcase.

*Expert Elite*
TravisNave
Posts: 10,588
Registered: ‎01-14-2005
Message 4 of 4 (143 Views)

Re: Uninstalling my Autodesk products.

06-17-2013 08:37 AM in reply to: amasso

To Diagnose and Fix installation problems automatically, please see the new Microsoft tool for this here:

http://support.microsoft.com/mats/Program_Install_and_Uninstall

For more information on the Autodesk KB Support article concerning the clean uninstall of Autodesk products, see this link:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2887771&linkID=9240617

For all other installation problems consider using the Microsoft Installer Clean Up Utility. For more information on this program, please my forum post here:

http://forums.autodesk.com/t5/Installation-Licensing/Microsoft-Installer-Clean-Up-Utility-for-Add-Re...

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