Installation & Licensing

Installation & Licensing

Reply
Member
SpacyRicochet
Posts: 5
Registered: ‎05-06-2010
Message 1 of 7 (14,305 Views)

Uninstalling Maya 2011 from OSX

14305 Views, 6 Replies
05-06-2010 12:59 AM
I've installed Maya 2011 on OSX with a network license, but it seems that the university render farms only support up to 2009. Now I want to uninstall 2011 before installing 2009 to avoid any complications (and because I like a clean computer), but I can't seem to find any uninstall options. Google isn't very helpful either, besides telling me to remove some directories, which I'm not comfortable with yet.

Any official way on uninstalling Maya 2011 from OSX?
Valued Mentor
frhervet
Posts: 410
Registered: ‎04-01-2010
Message 2 of 7 (14,305 Views)

Re: Uninstalling Maya 2011 from OSX

05-06-2010 03:44 AM in reply to: SpacyRicochet
Hi,

I'm not a Mac user but Google is my friend (Some samples of uninstall) :

http://area.autodesk.com/forum/autodesk-maya/autodesk-maya-2011/maya-2011-osx-64bit-trial-uninstall/page-last/
http://support.apple.com/kb/ht1224
http://guides.macrumors.com/Uninstalling_Applications_in_Mac_OS_X

Franck Hervet Edited by: frhervet on May 6, 2010 12:46 PM
Franck Hervet

Please mark this response as "Accept as Solution" if it answers your question.
S'il vous plaît Marquer cette réponse comme "Accepter comme solution" si elle répond à votre question.
-----------------------------------------------------------------------------------------
Member
SpacyRicochet
Posts: 5
Registered: ‎05-06-2010
Message 3 of 7 (14,305 Views)

Re: Uninstalling Maya 2011 from OSX

05-06-2010 04:40 AM in reply to: SpacyRicochet
Thanks :smileyhappy: Those are the ones that I found as well, but which I found unhelpful in such a way that it basically means hacking into your own system for basic functionality. And I still won't be sure that it removes everything related to it, which is why I'm hoping that Autodesk has an answer as well. If they want me to delete all kinds of folders, then at least that's the only way.
Valued Mentor
frhervet
Posts: 410
Registered: ‎04-01-2010
Message 4 of 7 (14,305 Views)

Re: Uninstalling Maya 2011 from OSX

05-06-2010 05:51 AM in reply to: SpacyRicochet
Sorry to not help you more.
Perhaps an Autodesk person could answer here.

Good luck.

Franck Hervet
Franck Hervet

Please mark this response as "Accept as Solution" if it answers your question.
S'il vous plaît Marquer cette réponse comme "Accepter comme solution" si elle répond à votre question.
-----------------------------------------------------------------------------------------
Distinguished Contributor
MichielDuvekot3232
Posts: 1,581
Registered: ‎03-25-2010
Message 5 of 7 (14,305 Views)

Re: Uninstalling Maya 2011 from OSX

05-06-2010 07:18 AM in reply to: SpacyRicochet
You should have found the instructions on page 29 of the Maya 2011 Installation & Licensing Guide which is available from

http://images.autodesk.com/adsk/files/maya2011installationlicensingguide.pdf

Uninstall Maya on Mac OS X
To uninstall Maya on Mac OS X 1 Navigate to the Maya directory (by default,
/Applications/Autodesk/maya2011/).
2 Drag the maya2011 application to the trash.
3 Open a Terminal window and execute the following commands, where is your product key.:
adlmreg –u S 2011.0.0.F adlmreg –u N 2011.0.0.F
Installing and Running the Product | 29
This ensures that product information is properly removed from the ProductInformation.pit file.

These instructions don't tell you what the product key is. For Maya 2011, it is 657C1

The instructions don't mention it, but once you have installed Autodesk software, you have also installed their licensing tools. Removing Maya does not remove those.

I'm not sure what exactly Autodesk's official position is on removing all traces of their licensing (AdLM). As far as I know, it is not possible. Some information is provided on page 62 of the Maya 2011 Installation & Licensing Guide.
Member
SpacyRicochet
Posts: 5
Registered: ‎05-06-2010
Message 6 of 7 (14,305 Views)

Re: Uninstalling Maya 2011 from OSX

05-06-2010 11:54 PM in reply to: SpacyRicochet
Thanks for all the help guys :smileyhappy:

In the end, I just reinstalled OSX entirely. Wasn't a big issue, since Maya was the first program I installed. And it gave me a chance to see how fast that goes. Maya 2009 is working like a charm. Do have to say that not providing proper uninstallers is kind of a pain, but perhaps that's just something that I have to get used to when dealing with Apple programs.
Product Support
david.lau
Posts: 1,482
Registered: ‎06-18-2008
Message 7 of 7 (3,143 Views)

Re: Uninstalling Maya 2011 from OSX

02-27-2013 01:55 PM in reply to: SpacyRicochet

I have updated this blog post to make the uninstall Maya 2013-2010 a bit easier.

 

http://upandready.typepad.com/up_and_ready/2012/04/maya-2012-on-mac-how-to-delete-maya-from-your-com...



David Lau
Post to the Community

Have questions about Autodesk products? Ask the community.

New Post
Announcements
Are You Going To Be @ AU 2014? Feel free to drop by our AU topic post and share your plans, plug a class that you're teaching, or simply check out who else from the community might be in attendance. Ohh and don't forgot to stop by the Autodesk Help | Learn | Collaborate booths in the Exhibit Hall and meet our community team if you get a chance!