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uninstall autocad 3d plant 2011 beta version

9 REPLIES 9
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Message 1 of 10
MOLGRAND
1125 Views, 9 Replies

uninstall autocad 3d plant 2011 beta version

Help - getting p-off with situation.

My system is running windows 7 professional - the normal uninstall wouldn't work. So I removed the folders manually & edited the registry - as per the "removing autocad software products" idiots guide on the web site.

Still when I try to reload the new CD of the program plant 3d 2011 the install wont continue as it still thinks the program is installed on the computer. As far as I can tell all folders etce etc has now been removed - any helpers!!!

 

Thanks

Gary

9 REPLIES 9
Message 2 of 10
DouglasLauritsen
in reply to: MOLGRAND

Hi Gary,

 

If the application is still listed in the Programs and Features list follow Travis’ Windows Installer CleanUp suggestion here.

 

If not it requires resolving registry edits you might have done outside the steps in the Technical Solution you refer to. Can you explain any additional Registry edits if you did them?

 

Douglas



Douglas Lauritsen
Support Specialist
Product Support
Autodesk, Inc.

Message 3 of 10
MOLGRAND
in reply to: MOLGRAND

Hi

A huge big thanks - I should have asked earlier.

Down loaded the program you suggested - & it sorted it out. Problem was sorted out with a few mins - I spent hours messing about.

 

Kind Regards

Gary

Message 4 of 10
DouglasLauritsen
in reply to: MOLGRAND

That is what we are all here for. Thank you for the update.



Douglas Lauritsen
Support Specialist
Product Support
Autodesk, Inc.

Message 5 of 10
MOLGRAND
in reply to: MOLGRAND

Hi,

Spoke too soon.

I have never had so much trouble loading up the autocad software before. It now gets part way through the installation & crashes out - see attached screen shot. Are these problems all related to windows 7? Is there a work around?

 

Thanks & Regards

Gary

Message 7 of 10
DouglasLauritsen
in reply to: MOLGRAND

Most of these errors 1402 errors for this apparent address are because you have already installed this product and the uninstall or reinstall of the product did not complete properly. Causing some keys to be left with bad ACL’s (permissions) in the Registry. This work around here is for Windows XP SP2, Windows XP SP3, Windows Vista, or Windows 7.

 

Normal Registry edit warnings should apply here. Export a backup before you make any edits.

 

 

   1. Open Regedit  and browse to the key:

 

        HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components

 

   2. Right Click on Components and select Permissions.

   3. Click Advanced.

   4. Select the “Owner” tab.

   5. Select the Administrators (Group) as owner, then Click Apply.

   7. Then Select the Checkbox that says “Replace owner on sub containers and objects”, then Click apply.

   8. Browse back to the Permissions tab, select the Check box that says “Replace all child objects with inheritable permissions from this object”, then Click apply.

 

Let us know how it works out.



Douglas Lauritsen
Support Specialist
Product Support
Autodesk, Inc.

Message 8 of 10
MOLGRAND
in reply to: MOLGRAND

Hi,

Thanks that sorted out that problem - the program got further along in the installation then the next error pops up - see attached. When you press retry & it seems not to do anything!

 

Regards

Gary

Message 9 of 10
TravisNave
in reply to: MOLGRAND

Looks like an issue reading the disc in your D:\ drive.  You might copy the installation discs to a folder on your local HDD and run setup from there. 



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 6 of 10
MOLGRAND
in reply to: MOLGRAND

Hi,

Operating system is Windows 7 professional on 64 bit m/c

I have never had so much trouble loading up the autocad software before. It now gets part way through the installation & crashes out - see attached screen shot. Are these problems all related to windows 7, I had been an XP user for years without a hitch? Is there a work around to get it loaded & going?

 

Thanks & Regards

Gary

Message 10 of 10
TravisNave
in reply to: MOLGRAND

That's a problem with your Windows 7 and not the Autodesk software.  You are going to have to overwrite the ownership permissios of the components in the registry.  This is not a fun fix, btw.  It can prove to be time consuming... 



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files

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