I've recently installed Mudbox 2011 on my MacBook Pro. After installing for the first time, the program opened and I saw the product activation screen. I clicked to Activate it, but the program froze up and eventually closed (or I had to close it eventually, I don't remember specifically).
Open re-opening Mudbox, I was able to use the product and work. I saved a project, closed out and though everything was fine. However when I went to work on it again, I clicked the icon for Mudbox, it tried to open for awhile and I was shown an error.
The error reads:
License not obtained
Tried Mudbox 2011 (498C1 2011.0.0.F), error 2
License method: set by installer to 'standalone'
Lic. file override: environment variable MUDBOX_ALT_EN is not set
I've attempted to re-install Mudbox 2-3 times, even completely removing everything before hand. And I still get this error constantly, with nothing I can do to resolve it. Any help would be appreciated.
-N.
Ok, problem. I got rid of:
Applications/Autodesk/Mudbox.
But I didn't have:
Library/Application Support/Autodesk/Adlm/
or
I didn't even have a FLEXnet Publisher folder in Preferences. So...that's probably not good, right?
N.
Hi,
I`ve just registered to the forum because I am getting a problem when trying to run the Autodesk MudBox App.
I just bought my license of the Autodesk MudBox FULL 2012 - US595,00, did the download and installed everything okay...but when I run the app I get the exactly same message as the first poster here as follows bellow:
License not obtained
Tried Mudbox 2012 (498D1 2012.0.0.F), error 20
License method: set by installer to 'standalone'
Lic. file override: environment variable MUDBOX_ALT_EN is not set
SO, What should I do???!! All this price for getting a ERROR?
So bad...
Please...some help would be very appreciated as soon as possible!
Rodrigo.
Well can you share your "solution"?
I have the same problem but cant fix it. Tried the first approach of deleting files and reinstalling them but to no avail.
Im running a Mac OSX and no matter how many time in reinstall or try different versions eg 2011 or 2012 i get the same error
"
License not obtained
Tried Mudbox 2012 (498D1 2012.0.0.F), error 20
License method: set by installer to 'standalone'
Lic. file override: environment variable MUDBOX_ALT_EN is not set
"
A solution would be much apprecated
Thanks
Hi
I'm using windows 7 OS when i install mud box getting error
License not obtained
Tried Mud box 2012 (498D1 2012.0.0.F), error 20
License method: set by installer to 'standalone'
Lic. file override: environment variable MUD BOX_ALT_EN is not set
SO, What should I do???!! All this price for getting a ERROR?
So bad...
Please...some help would be very appreciated as soon as possible!
cnayak22 ..............
mine is getting the same problem. I need a solution, and if anyone can give it to me that would be much obliged.
I have been using Mudbox 2012 for months and suddenly error 20 appeared and I cannot finish my work. I tried your solution but my computer does not contain the files
and I'm running Windows 8.1.
I also installed 3 service packs for Mubox 2012 claiming to fix the issue.
Do you acuallty know how to fix this problem?