When trying to activate the license for Autodesk Infrastructure Design Suite Ultimate 2014, I recieve Error 123 ("The serial number you entered is not valid for the product you are trying to activate. Try again"). I've checked multiple times that this is the correct product serial number. In addition, I have tried getting the .lic file from the other registration route and using that to register but I have been unsuccessful so far.
Thank you
You can use the online method to activate your license here:
http://usa.autodesk.com/adsk/servlet/pc/item?id=18424632&siteID=123112
Or you can can call Autodesk Product Registration and Authorization:
1-800-551-1490 > Option 1 (English) > Option 1 > (Stand-alone)
Asia / Pacific: 65.6735.5688
Europe / Middle East / Asia: 41.32.723.9595
You will need to provide your serial number and the request code.
DarrenP
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That is not the problem!, I have installed the stand alone version and im getting the same error
Hi @Cadguy_2014
Our Licensing and Activations team will be happy to help you with this issue:
Please contact our License Assistance team by clicking on this link and then following the prompts:
Select “Activation & Registration” or “License Management”
Select appropriate subtopics from the pull-down menus.
Select “I Still Need Help” if you need personal assistance.
You will be able to contact the License Assistance Team either via Chat or e-mail.
Thank you
Where is this magic "I still need help" icon??? I can't locate it anywhere...