Unable to install. (says i installed already)

[qoo2345]

I starting have maya 2012 , and i decided to downlaod 2013 to see if i can open .ma files. Cause somehow i cannot open .ma files from my fren , only .mb. So i downloaded 2013 to see if it will solve my problem. So i downloaded the free trial version to test it out . I found out it is able to open .ma files . 

So i decided to uninstall both maya 2012 and 2013 and reinstall 2013 to have a fresh copy . however uninstall 2013 halfway i found out it was not moving , so i ended the process , and i deleted all the maya programs files. 

Now i redownloaded the installer and tried to install . it says that maya 2013 is installed already , and i cannot install it . I have check Control panel> programs and features , and see if there is maya still there . And there is none. 

Any solution? tried multiple times in installing , and Restarted computer too. 

[TravisNave · Accepted solution]

To Diagnose and Fix installation problems automatically, please see the new Microsoft tool for this here:

http://support.microsoft.com/mats/Program_Install_and_Uninstall

For more information on the Autodesk KB Support article concerning the clean uninstall of Autodesk products, see this link:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2887771&linkID=9240617

For all other installation problems consider using the Microsoft Installer Clean Up Utility. For more information on this program, please my forum post here:

http://forums.autodesk.com/t5/Installation-Licensing/Microsoft-Installer-Clean-Up-Utility-for-Add-Re...

[thiagoandrade6]

Thank you "guru", you saved my life today with microsoft fix tool!!!

With it, I could removed the old installation and setup a new.

Thank you

[quentello]

Thank you so much.

[JmPrsh153]

fix it doesnt work on windows 10, says its not supported

[burningza]

Thought I'll register and help others by adding my solution: Had the same problem installing Maya 2013 on Windows 10. The solutions/links provided does however not work anymore (broken url & Microsoft Installer Clean-Up Utility not working on Windows 10). I have however managed to fix the problem using Uninstall Tool v3.2 from CrystalIdea Software, which is free - http://www.crystalidea.com/uninstall-tool Hopefully this helps See screenshot of Uninstall Tool explanation: https://goo.gl/2cmOXF

[mensik20]

it doesnt work 

[polvy]

Problem solved with microsoft program, thank you so much.

[stroe14]

Yes! The first link worked for me! Thank you very much sir, you saved my life!

[rybazbo]

you are absolutely my hero! I spend more than 6 hours, restart computer million times and nothing. Then find your post and bum 10 min I have Maya! 

Great Man !

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[TravisNave]

^ This is why I help people. 🙂