Installation & Licensing

Installation & Licensing

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createchsupport
Posts: 2
Registered: ‎05-22-2012
Message 1 of 4 (1,275 Views)

Unable to install AutoCAD 2012 LT on Windows 7 x64

1275 Views, 3 Replies
05-22-2012 06:59 AM

Okay, so we're trying to install AutoCAD LT 2012 on Windows 7 x64 and it systematically gives out the following error message:

 

Error

1: 5 2: adlmPITSetProductInformation failed. 3: 2

[OK]

 

- The install has been attempted more than once, on more than one machine (both physical and virtual)

- The installation works correctly on Windows XP 32.

- Same error message wheter i copy the CD on the computer, install from the CD, from network copy or from a deployment package (local or SMS).

 

I've browsed the forum and googled around and found the following fixes, all unsuccesfull:

- remove all other autodesk software: done, no success.

- clean the registry of all autodesk traces: done, no success

- delete the ProductInformation.pit file from the computer: no file present, so no success.

- Use a packaged deployment: done, no success.

 

I also tried to do an installation while including OR NOT the SP1 to no avail.

 

I currently have a whole engineering department (25+ people) unable to migrate to Windows 7 since we cannot deploy.

*Expert Elite*
TravisNave
Posts: 10,439
Registered: ‎01-14-2005
Message 2 of 4 (1,268 Views)
New Member
createchsupport
Posts: 2
Registered: ‎05-22-2012
Message 3 of 4 (1,263 Views)

Re: Unable to install AutoCAD 2012 LT on Windows 7 x64

05-22-2012 07:36 AM in reply to: createchsupport

 

As stated in the first post, I already googled around and found your two links in the forum.

 

 

- There is no ProductInformation.PIT files on my computer, either in the posted location or anywhere else (found by way of a dir /s /a *.PIT: no files founds).

 

- I already removed all other Autodesk product from the computer.  It does the same error even from a brand new machine,

 

 

Any other tips ?

*Expert Elite*
TravisNave
Posts: 10,439
Registered: ‎01-14-2005
Message 4 of 4 (1,260 Views)

Re: Unable to install AutoCAD 2012 LT on Windows 7 x64

05-22-2012 08:31 AM in reply to: createchsupport
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