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Unable to activiate Autocad 2010 on Vista

2 REPLIES 2
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Message 1 of 3
eerdos
1173 Views, 2 Replies

Unable to activiate Autocad 2010 on Vista

Greetings,

I have installed AutoCad 2010 on a Vista machine. It ran fine until the 30 trial period ran out. Now when I start AutoCad, I get a window saying that the 30 day period has expired. I select activate, but then a mostly blank screen appears (there are 2 buttons in the upper left corner). I have tried going through the activiation process at www.autodesk.com/register, but it asks for the activation code. It seems that that code is supposed to appear on the screen that is coming up blank. I have tried, uninstalling and reinstalling AutoCad numerous times, I have followed the instructions for cleaning out left behind files and the registry entries and have even used a "smart" uninstaller to try to more thoroughly remove AutoCad. None of these work. I can go to the directory where AutoCad stores the html, css and images files, and open the begin registration page with a browser although that doesn't work to register/activate the product. I might also note that the page displays correctly in IE but not in firefox. Oh and I also tried installing the AutoCad update from ~Oct 2009. Also didn't help. It just looks to me like the registration process (called something like RegisterOnce) is not functioning properly.

So the question is, How do I activate the product?

Thanks,
Eric
2 REPLIES 2
Message 2 of 3
DouglasLauritsen
in reply to: eerdos

I believe you need to make the Windows Registry modification described in this Technical Solution:



You may also need one or either of these updates:



Douglas Lauritsen, Autodesk Product Support
We appreciate your quick feedback on this forum!



Douglas Lauritsen
Support Specialist
Product Support
Autodesk, Inc.

Message 3 of 3
eerdos
in reply to: eerdos

Greetings,

No, these suggestions did not fix the problem. Please see:

http://discussion.autodesk.com/forums/thread.jspa?threadID=769312&tstart=15

I believe that the 2 hotfixes you recommended are contained in update I installed.

So, I am still unable to activate nor use AutoCad.

Thank you,
doug

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