Hi
I wanted to transfer a license for an end user from desktop to laptop. I had uninstalled all the programs related to autodesk on the desktop.
Note: LTU export failed
When I installed at the laptop end, I received the error message that "The serial number you entered is not valid. Try again. (1)"
Please assist and advice.
Thanks!
Tung Lieng
Solved! Go to Solution.
Solved by joane.bonghanoy. Go to Solution.
Hi
I wanted to transfer a license for an end user from desktop to laptop. I had uninstalled all the programs related to autodesk on the desktop.
Note: LTU export failed
When I installed at the laptop end, I received the error message that "The serial number you entered is not valid. Try again. (1)"
Please assist and advice.
Thanks!
Tung Lieng
Merged thread from AutoCAD-2010-2011-2012 by
Discussion_Admin
Sounds a lot like the S/N has been upgraded at some point.
You might also try posting this in the Installation and Licensing forum.
@nautic.it wrote:Hi
I wanted to transfer a license for an end user from desktop to laptop. I had uninstalled all the programs related to autodesk on the desktop.
Note: LTU export failed
When I installed at the laptop end, I received the error message that "The serial number you entered is not valid. Try again. (1)"
Please assist and advice.
Thanks!
Tung Lieng
Call your reseller.
Hi Tung Lieng,
Is this a Student License or a Commercial License? Please send me a Private Message (click on my joane.bonghanoy profile name and then “Send this user a private message”) with your Serial Number so I can check on it.
Hi Tung Lieng,
Yes I got your PM. The Serial Number you provided has been Upgraded to its 2013 version, thus, the error when you tried to activate it online. I replied via PM your 2013 Serial Number.
Once you have downloaded the 2013 version (download links in my PM), it willl automatically take you to the Activation wizard. Just input the correct License details and it should be good to go.