Unable Activate ACAD Inventor 2015, Map 2014

[RadioACE]

Currently have ACAD Architecture 2015 and AutoCAD 2014 fully operational.

Windows 7 (64), Internet Explorer 11 as default browser.

Tried installing ACAD Map 3D 2014 as trial.  On first run after install and while loading to run the program, it checks licensing and shows the flash screen showing 30 days left of trial, then, before one can click either the 'Try' or 'Activate' button, an error box labeled 'Autodesk Component' appears displaying: 'Autodesk Component has stopped working'.  In Visual Studio debug, the failing component is identified as 'lmu.exe' (C:\Program Files\Common Files\Autodesk Shared\AdLM\R7) failing while attempting to use ieframe.dll.  When cancel is clicked the initial Inventor splash screen remains, Task Manager shows Inventor still active but not running.  Inventor process must be terminated through Task Manager.

I have since tried installing Inventor 2015 with the same result as observed with Map 3D. 

Any ideas?

[dembkod · Accepted solution]

RadioACE

Hello. Delete your ADSKFLEX  TSF.data file and try again.

Windows XP:

Documents and Settings\All Users\Application Data\FLEXnet

Vista/Windows 7:

C:\ProgramData\FLEXnet

If this still does not help, look in you could have a conflict with a Windows Update.

•         Navigate to START > Control Panel > Programs and Features.
•         In the left panel, choose "View installed updates".
•         Search for "KB2962872".
•         If it is present, unistall it.
•         Repeat process to uninstall "KB2976627" and "KB2977629".

Reboot and start program. After you activate, you can let the windows updates reinstall.

Thank you for taking part in our community!

[RadioACE]

Thanks for the info. I had to delete the Windows Security updates you indicated. I then hid the updates as Windows wanted to re-install them. Everything went as expected. Thanks for your prompt assistance!

[parleyburnett]

I'm guessing those updates apply to windows 7.. I'm running windows 8.1 and don't see them. Any ideas for me?