trying to activate Autocad LT 2015

[Vince.Todd]

I have bought through a reseller, but I put in the serial number and product key ok and it is then asking me for id and password. I have put in my users details (which I have managed to log on with ok in the support area) but it just keeps coming back to activate with another user id and password (off which I have created for myself) and still it is not working.

Am I missing something? is the reseller meant to supply with logon details?

Not getting alot of help on the internet about it and there are no contact numbers for urgent help!!

Thanks

[jessica.t]

Hi Vince and welcome to the Autodesk Community!

For direct licensing assistance please contact our Activation and Registration team:

1.    Visit http://knowledge.autodesk.com/contactus
2.    Select “Activation & Registration” or “License Management”
3.    Select appropriate subtopics from the pull-down menus
4.    Select “I Still Need Help”  if you need personal assistance

If you have any other questions in the meantime please don't hesitate to let us know. Thanks!