Installation & Licensing

Installation & Licensing

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New Member
trevorandrewmyers
Posts: 1
Registered: ‎08-29-2011
Message 21 of 37 (878 Views)

Re: Try download from Website all I get is BLANK PAGE

08-29-2011 12:07 PM in reply to: ppoddar1

I also had this issue with a school and non-email adress. I also tried different versions of different browsers and OS's to no avail. However trying a gmail adress and using the facebook connect I am now finally downloading the student version. Thanks!

Member
jlafave
Posts: 3
Registered: ‎08-28-2011
Message 22 of 37 (873 Views)

Re: Try download from Website all I get is BLANK PAGE

08-29-2011 12:38 PM in reply to: trevorandrewmyers

Success!  I too just tried creating an account on student autodesk using a gmail e-mail address and facebook as my form of verification.  The download is finally working and I no longer have the blank white screen!  Try this approach if you too are still having trouble!!!

New Member
flerbb
Posts: 2
Registered: ‎08-28-2011
Message 23 of 37 (842 Views)

Re: Try download from Website all I get is BLANK PAGE

08-30-2011 02:34 AM in reply to: jlafave

No , same old same old using that gmail method.

Well  I'm far too lazy for  all that  'contact us' button caper, so  perhaps I'll  just report one of you  for 'inappropriate content' simply  to catch the moderators eye?

There again, I think I'll  go back to bed until  someone here less idle than me fixes everything, like normally happens.

 

New Member
ryre0115007
Posts: 1
Registered: ‎08-30-2011
Message 24 of 37 (831 Views)

Re: Try download from Website all I get is BLANK PAGE

08-30-2011 07:08 AM in reply to: hyperlink5

I get the same problem

New Member
dgeorgiev
Posts: 2
Registered: ‎08-30-2011
Message 25 of 37 (827 Views)

Re: Try download from Website all I get is BLANK PAGE

08-30-2011 10:27 AM in reply to: hyperlink5

Yeah, I really need this for a class (I'm willing to bet we're all from the same school, those of us that are having this issue now, actually). I've tried from Windows, from Mac, from Safari, Firefox, Internet Explorer, everything. Nothing. I just get this half-loaded overlay of the white bar and a "close" button. That's it. I've attached a screenshot of this. I do not want to fail this because I can't get my work done.

New Member
amooney
Posts: 2
Registered: ‎08-28-2011
Message 26 of 37 (819 Views)

Re: Try download from Website all I get is BLANK PAGE

08-30-2011 11:17 AM in reply to: hyperlink5

I have contacted Autodesk via the web form so hopefully we will get some information about this issue soon. I have asked them to update this page when the issue has been resolved. Finger crossed.

New Member
marcel-ri
Posts: 1
Registered: ‎08-29-2011
Message 27 of 37 (768 Views)

Re: Try download from Website all I get is BLANK PAGE

09-05-2011 06:36 AM in reply to: amooney

Did you get any reply from the autodesk team?

New Member
amooney
Posts: 2
Registered: ‎08-28-2011
Message 28 of 37 (764 Views)

Re: Try download from Website all I get is BLANK PAGE

09-05-2011 08:41 AM in reply to: marcel-ri
I didn't get a response to the email I sent but it did start working, so I can only assume that someone looked in to it.
New Member
cray120221
Posts: 1
Registered: ‎10-01-2011
Message 29 of 37 (611 Views)

Re: Try download from Website all I get is BLANK PAGE

10-01-2011 07:11 PM in reply to: amooney

And now it's craping out again I'm getting a full blank page as soon as I log in. I'm glad I'm not he only one but, I'm kind of disappointed that this is happening with them.

Active Member
mbworldproducer
Posts: 6
Registered: ‎01-04-2011
Message 30 of 37 (237 Views)

Re: Try download from Website all I get is BLANK PAGE

08-12-2012 11:59 PM in reply to: cray120221

A year later... and the problem still here.

 

Tried all the browsers, wonder if it's because I'm trying to download very early Monday morning in the UK and the Autodesk servers are offline for wekeend maintenance US time?

 

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