Installation & Licensing

Installation & Licensing

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New Member
red106
Posts: 1
Registered: ‎04-20-2011
Message 1 of 6 (5,156 Views)

True View installation says 'system cannot open the device or file' or find path

5156 Views, 5 Replies
04-20-2011 10:48 AM
 
New Member
astuartmills
Posts: 2
Registered: ‎05-10-2011
Message 2 of 6 (5,056 Views)

Re: True View installation says 'system cannot open the device or file' or find

05-10-2011 07:55 PM in reply to: red106

I am having the same issue and then it cannot locate the dwgviewr.msi... any ideas?

Active Member
asimasko
Posts: 7
Registered: ‎03-02-2007
Message 3 of 6 (5,027 Views)

Re: True View installation says 'system cannot open the device or file' or find

05-13-2011 12:41 AM in reply to: astuartmills

Same prolem here.  Earlier version worked.  When opening drawing in Design Review it said needed latest version of DWG TrueView.  Downloaded from Autdesk web site and now stuck.  Looks like a 32 bit version was downloaded.  Can't find 64-bit version although have seen references to one on other discussion groups.

My system:  Windows 7, 64bit

Active Member
asimasko
Posts: 7
Registered: ‎03-02-2007
Message 4 of 6 (5,023 Views)

Re: True View installation says 'system cannot open the device or file' or find

05-13-2011 01:32 AM in reply to: red106

Did a little searching on the Autodesk web site.  Go here

 

http://images.autodesk.com/adsk/files/adr2012_install_guide.htm#InstallADRManual

 

and follow directions for Manual Installation using the Bootstrap Installer (click on link)

 

Takes some time but it worked for me.  I guess it gets around the downloaded version not having all the installation files compressed into it (the missing dwgviewr.msi file).  Come on Autodesk, you can do better than this.

 

Good Luck

Andy

 

New Member
astuartmills
Posts: 2
Registered: ‎05-10-2011
Message 5 of 6 (4,997 Views)

Re: True View installation says 'system cannot open the device or file' or find

05-19-2011 10:24 AM in reply to: red106

I realized I was trying to install the 32 bit version on my 64 bit system.  I found the 64 bit verision here http://usa.autodesk.com/adsk/servlet/pc/item?siteID=123112&id=9555277 and downloaded it.  It works now.  I appreciate everyone's feedback.

Moderator
Discussion_Admin
Posts: 731
Registered: ‎05-09-2008
Message 6 of 6 (4,986 Views)

Re: True View installation says 'system cannot open the device or file' or find

05-20-2011 11:46 AM in reply to: red106

If you are posting using IE 9 and the body of your post is blank. Please see the following thread in the Feedback & Questions about the Discussion Groups forum.

 

http://forums.autodesk.com/t5/Feedback-Questions-about-the/Blank-Posts-Known-IE9-issue/m-p/2962896/m...

 

Thanks for using the forums
Discussion_Admin

 



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