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Message 1 of 2
09-25-2014
05:46 AM
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09-25-2014
05:46 AM
Trouble on Maya installation
Hi my name is Wylker , I m a student of university of Bolton. I’m at taking the games design course. And really need Maya 2015 urgently for my course.
The reason of this email is due the fact of being at the moment, impossible to download the software “MAYA 2015”. I tried everything, but really nothing is working.
This error occurs while Maya 2015 is installing.
Thanks
The error code is:
2014/9/25:12:59:23 Owner IDEAPADY510 === Setup started on IDEAPADY510 by Owner ===
2014/9/25:12:59:23 Owner IDEAPADY510 Path_Length: 143
2014/9/25:12:59:23 Owner IDEAPADY510 Current Directory C:\Autodesk\Autodesk_Maya_2015_wi_en-US
2014/9/25:12:59:23 Owner IDEAPADY510 Launch
2014/9/25:12:59:23 Owner IDEAPADY510 CommandLine /url "http://trial2.autodesk.com/SWDLDNET4/2015/MAYA/WI/Autodesk_Maya_2015_wi_en-US_Setup.exe" /SN 900-34278094 /PK 657G1 /student /akamai /skipEULA /auth authparam /sid SESSION_ID
2014/9/25:12:59:23 Owner IDEAPADY510 Path_Length: 143
2014/9/25:12:59:23 Owner IDEAPADY510 Current Directory C:\Users\Owner\AppData\Local\Temp\_AI143C.tmp
2014/9/25:13:00:17 Owner IDEAPADY510 === Setup ended ===
2014/9/25:12:59:25 Owner IDEAPADY510 === Setup started on IDEAPADY510 by Owner ===
2014/9/25:12:59:25 Owner IDEAPADY510 Path_Length: 143
2014/9/25:12:59:25 Owner IDEAPADY510 Current Directory C:\Users\Owner\AppData\Local\Temp\_AI143C.tmp
2014/9/25:12:59:25 Owner IDEAPADY510 Launch
2014/9/25:13:00:06 Owner IDEAPADY510 Download Play SETUP_CONFIG http://trial2.autodesk.com/SWDLDNET4/2015/MAYA/WI/{B8DFAAF4-0BCF-49DB-8F35-3B4ACD35CFA8}/SETUP_x64.t...
2014/9/25:13:00:17 Owner IDEAPADY510 Download Complete SETUP_CONFIG http://trial2.autodesk.com/SWDLDNET4/2015/MAYA/WI/{B8DFAAF4-0BCF-49DB-8F35-3B4ACD35CFA8}/SETUP_x64.t...
2014/9/25:13:00:17 Owner IDEAPADY510 PageOpen LaunchDialog
2014/9/25:13:00:21 Owner IDEAPADY510 PageOpen LicenseDialog
2014/9/25:13:00:21 Owner IDEAPADY510 PageOpen ProductSelectionDialog2
2014/9/25:13:00:24 Owner IDEAPADY510 PageOpen LicenseDialog
2014/9/25:13:00:24 Owner IDEAPADY510 PageOpen LaunchDialog
2014/9/25:13:00:29 Owner IDEAPADY510 PageOpen LicenseDialog
2014/9/25:13:00:29 Owner IDEAPADY510 PageOpen ProductInfoDialog
2014/9/25:13:00:29 Owner IDEAPADY510 PageOpen ProductSelectionDialog2
2014/9/25:13:01:03 Owner IDEAPADY510 PageOpen FullProgressDialog
2014/9/25:13:01:04 Owner IDEAPADY510 Download Play VCREDIST2005SP1ATLX86 http://trial2.autodesk.com/SWDLDNET4/2015/MAYA/WI/{B8DFAAF4-0BCF-49DB-8F35-3B4ACD35CFA8}/VCREDIST200...
2014/9/25:13:01:06 Owner IDEAPADY510 Download Complete VCREDIST2005SP1ATLX86 http://trial2.autodesk.com/SWDLDNET4/2015/MAYA/WI/{B8DFAAF4-0BCF-49DB-8F35-3B4ACD35CFA8}/VCREDIST200...
2014/9/25:13:01:06 Owner IDEAPADY510 Installing Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86): "C:\Autodesk\WI\Autodesk Maya 2015\3rdParty\x86\VCRedist\2005SP1ATL\vcredist_x86.exe" /q:a /T:C:\WINDOWS\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\Owner\AppData\Local\Temp\vcredist_x86_2005.log"" "
2014/9/25:13:01:16 Owner IDEAPADY510 Install Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86) Succeeded
2014/9/25:13:01:16 Owner IDEAPADY510 Download Play VCREDIST2012X86 http://trial2.autodesk.com/SWDLDNET4/2015/MAYA/WI/{B8DFAAF4-0BCF-49DB-8F35-3B4ACD35CFA8}/VCREDIST201...
2014/9/25:13:01:20 Owner IDEAPADY510 Download Complete VCREDIST2012X86 http://trial2.autodesk.com/SWDLDNET4/2015/MAYA/WI/{B8DFAAF4-0BCF-49DB-8F35-3B4ACD35CFA8}/VCREDIST201...
2014/9/25:13:01:20 Owner IDEAPADY510 Installing Microsoft Visual C++ 2012 Redistributable (x86): "C:\Autodesk\WI\Autodesk Maya 2015\3rdParty\x86\VCRedist\2012\vcredist_x86.exe" /install /quiet /norestart
2014/9/25:13:01:25 Owner IDEAPADY510 Install Microsoft Visual C++ 2012 Redistributable (x86) Succeeded
2014/9/25:13:01:25 Owner IDEAPADY510 Download Play VCREDIST2012X64 http://trial2.autodesk.com/SWDLDNET4/2015/MAYA/WI/{B8DFAAF4-0BCF-49DB-8F35-3B4ACD35CFA8}/VCREDIST201...
2014/9/25:13:01:29 Owner IDEAPADY510 Download Complete VCREDIST2012X64 http://trial2.autodesk.com/SWDLDNET4/2015/MAYA/WI/{B8DFAAF4-0BCF-49DB-8F35-3B4ACD35CFA8}/VCREDIST201...
2014/9/25:13:01:29 Owner IDEAPADY510 Installing Microsoft Visual C++ 2012 Redistributable (x64): "C:\Autodesk\WI\Autodesk Maya 2015\3rdParty\x64\VCRedist\2012\vcredist_x64.exe" /install /quiet /norestart
2014/9/25:13:01:32 Owner IDEAPADY510 Install Microsoft Visual C++ 2012 Redistributable (x64) Succeeded
2014/9/25:13:01:32 Owner IDEAPADY510 Download Play DIRECTX http://trial2.autodesk.com/SWDLDNET4/2015/MAYA/WI/{B8DFAAF4-0BCF-49DB-8F35-3B4ACD35CFA8}/DIRECTX.tar...
2014/9/25:13:01:37 Owner IDEAPADY510 Download Complete DIRECTX http://trial2.autodesk.com/SWDLDNET4/2015/MAYA/WI/{B8DFAAF4-0BCF-49DB-8F35-3B4ACD35CFA8}/DIRECTX.tar...
2014/9/25:13:01:37 Owner IDEAPADY510 Installing DirectX® Runtime: "C:\Autodesk\WI\Autodesk Maya 2015\3rdParty\DirectX\DXSETUP.exe" /silent
2014/9/25:13:01:46 Owner IDEAPADY510 Install DirectX® Runtime Succeeded
2014/9/25:13:01:47 Owner IDEAPADY510 Download Error Connection has expired. Please reconnect to site. ADAPPLICATIONMANAGER http://trial2.autodesk.com/SWDLDNET4/2015/MAYA/WI/Autodesk_Maya_2015_wi_en-US_Setup.exe
2014/9/25:13:01:47 Owner IDEAPADY510 Install Autodesk Application Manager Failed Download Failed, Installation aborted, Result=1603
2014/9/25:13:01:47 Owner IDEAPADY510 Download Error Connection has expired. Please reconnect to site. MAYA http://trial2.autodesk.com/SWDLDNET4/2015/MAYA/WI/Autodesk_Maya_2015_wi_en-US_Setup.exe
2014/9/25:13:01:47 Owner IDEAPADY510 Install Autodesk® Maya® 2015 Failed Download Failed, Installation aborted, Result=1603
2014/9/25:13:01:47 Owner IDEAPADY510 Rollback DirectX® Runtime Failed Failure is ignored, Result=1619
2014/9/25:13:01:47 Owner IDEAPADY510 Rollback Microsoft Visual C++ 2012 Redistributable (x64) Failed Installation aborted, Result=1619
2014/9/25:13:01:47 Owner IDEAPADY510 Rollback Microsoft Visual C++ 2012 Redistributable (x86) Failed Installation aborted, Result=1619
2014/9/25:13:01:48 Owner IDEAPADY510 PageOpen InstallCompleteDialog
2014/9/25:13:02:18 Owner IDEAPADY510 === Setup ended ===
2014/9/25:13:03:08 Owner IDEAPADY510 === Setup started on IDEAPADY510 by Owner ===
2014/9/25:13:03:08 Owner IDEAPADY510 Path_Length: 143
2014/9/25:13:03:08 Owner IDEAPADY510 Current Directory C:\Autodesk\Autodesk_Maya_2015_wi_en-US
2014/9/25:13:03:08 Owner IDEAPADY510 Launch
2014/9/25:13:03:08 Owner IDEAPADY510 CommandLine /url "http://trial2.autodesk.com/SWDLDNET4/2015/MAYA/WI/Autodesk_Maya_2015_wi_en-US_Setup.exe" /SN 900-34278094 /PK 657G1 /student /akamai /skipEULA /auth authparam /sid SESSION_ID
2014/9/25:13:03:08 Owner IDEAPADY510 Path_Length: 143
2014/9/25:13:03:08 Owner IDEAPADY510 Current Directory C:\Users\Owner\AppData\Local\Temp\_AI83FF.tmp
2014/9/25:13:03:12 Owner IDEAPADY510 === Setup ended ===
2014/9/25:13:03:11 Owner IDEAPADY510 === Setup started on IDEAPADY510 by Owner ===
2014/9/25:13:03:11 Owner IDEAPADY510 Path_Length: 143
2014/9/25:13:03:11 Owner IDEAPADY510 Current Directory C:\Users\Owner\AppData\Local\Temp\_AI83FF.tmp
2014/9/25:13:03:11 Owner IDEAPADY510 Launch
2014/9/25:13:03:11 Owner IDEAPADY510 Download Skipped SETUP_CONFIG http://trial2.autodesk.com/SWDLDNET4/2015/MAYA/WI/{B8DFAAF4-0BCF-49DB-8F35-3B4ACD35CFA8}/SETUP_x64.t...
2014/9/25:13:03:12 Owner IDEAPADY510 PageOpen LaunchDialog
2014/9/25:13:03:39 Owner IDEAPADY510 PageOpen LicenseDialog
2014/9/25:13:03:39 Owner IDEAPADY510 PageOpen ProductInfoDialog
2014/9/25:13:03:39 Owner IDEAPADY510 PageOpen ProductSelectionDialog2
2014/9/25:13:06:12 Owner IDEAPADY510 PageOpen FullProgressDialog
2014/9/25:13:06:12 Owner IDEAPADY510 Download Skipped VCREDIST2012X86 http://trial2.autodesk.com/SWDLDNET4/2015/MAYA/WI/{B8DFAAF4-0BCF-49DB-8F35-3B4ACD35CFA8}/VCREDIST201...
2014/9/25:13:06:12 Owner IDEAPADY510 Installing Microsoft Visual C++ 2012 Redistributable (x86): "C:\Autodesk\WI\Autodesk Maya 2015\3rdParty\x86\VCRedist\2012\vcredist_x86.exe" /install /quiet /norestart
2014/9/25:13:06:14 Owner IDEAPADY510 Install Microsoft Visual C++ 2012 Redistributable (x86) Succeeded
2014/9/25:13:06:14 Owner IDEAPADY510 Download Skipped VCREDIST2012X64 http://trial2.autodesk.com/SWDLDNET4/2015/MAYA/WI/{B8DFAAF4-0BCF-49DB-8F35-3B4ACD35CFA8}/VCREDIST201...
2014/9/25:13:06:14 Owner IDEAPADY510 Installing Microsoft Visual C++ 2012 Redistributable (x64): "C:\Autodesk\WI\Autodesk Maya 2015\3rdParty\x64\VCRedist\2012\vcredist_x64.exe" /install /quiet /norestart
2014/9/25:13:06:15 Owner IDEAPADY510 Install Microsoft Visual C++ 2012 Redistributable (x64) Succeeded
2014/9/25:13:06:16 Owner IDEAPADY510 Download Skipped DIRECTX http://trial2.autodesk.com/SWDLDNET4/2015/MAYA/WI/{B8DFAAF4-0BCF-49DB-8F35-3B4ACD35CFA8}/DIRECTX.tar...
2014/9/25:13:06:16 Owner IDEAPADY510 Installing DirectX® Runtime: "C:\Autodesk\WI\Autodesk Maya 2015\3rdParty\DirectX\DXSETUP.exe" /silent
2014/9/25:13:06:21 Owner IDEAPADY510 Install DirectX® Runtime Succeeded
2014/9/25:13:06:22 Owner IDEAPADY510 Download Error Connection has expired. Please reconnect to site. ADAPPLICATIONMANAGER http://trial2.autodesk.com/SWDLDNET4/2015/MAYA/WI/Autodesk_Maya_2015_wi_en-US_Setup.exe
2014/9/25:13:06:22 Owner IDEAPADY510 Install Autodesk Application Manager Failed Download Failed, Installation aborted, Result=1603
2014/9/25:13:06:23 Owner IDEAPADY510 Download Error Connection has expired. Please reconnect to site. MAYA http://trial2.autodesk.com/SWDLDNET4/2015/MAYA/WI/Autodesk_Maya_2015_wi_en-US_Setup.exe
2014/9/25:13:06:23 Owner IDEAPADY510 Install Autodesk® Maya® 2015 Failed Download Failed, Installation aborted, Result=1603
2014/9/25:13:06:23 Owner IDEAPADY510 Rollback DirectX® Runtime Failed Failure is ignored, Result=1619
2014/9/25:13:06:23 Owner IDEAPADY510 Rollback Microsoft Visual C++ 2012 Redistributable (x64) Failed Installation aborted, Result=1619
2014/9/25:13:06:23 Owner IDEAPADY510 Rollback Microsoft Visual C++ 2012 Redistributable (x86) Failed Installation aborted, Result=1619
2014/9/25:13:06:24 Owner IDEAPADY510 PageOpen InstallCompleteDialog
2014/9/25:13:06:30 Owner IDEAPADY510 === Setup ended ===
2014/9/25:13:30:37 Owner IDEAPADY510 === Setup started on IDEAPADY510 by Owner ===
2014/9/25:13:30:37 Owner IDEAPADY510 Path_Length: 143
2014/9/25:13:30:37 Owner IDEAPADY510 Current Directory C:\Autodesk\Autodesk_Maya_2015_wi_en-US
2014/9/25:13:30:37 Owner IDEAPADY510 Launch
2014/9/25:13:30:37 Owner IDEAPADY510 CommandLine /url "http://trial2.autodesk.com/SWDLDNET4/2015/MAYA/WI/Autodesk_Maya_2015_wi_en-US_Setup.exe" /SN 900-34278094 /PK 657G1 /student /akamai /skipEULA /auth authparam /sid SESSION_ID
2014/9/25:13:30:37 Owner IDEAPADY510 Path_Length: 143
2014/9/25:13:30:37 Owner IDEAPADY510 Current Directory C:\Users\Owner\AppData\Local\Temp\_AIAA79.tmp
2014/9/25:13:30:40 Owner IDEAPADY510 === Setup ended ===
2014/9/25:13:30:38 Owner IDEAPADY510 === Setup started on IDEAPADY510 by Owner ===
2014/9/25:13:30:38 Owner IDEAPADY510 Path_Length: 143
2014/9/25:13:30:38 Owner IDEAPADY510 Current Directory C:\Users\Owner\AppData\Local\Temp\_AIAA79.tmp
2014/9/25:13:30:38 Owner IDEAPADY510 Launch
2014/9/25:13:30:38 Owner IDEAPADY510 Download Skipped SETUP_CONFIG http://trial2.autodesk.com/SWDLDNET4/2015/MAYA/WI/{B8DFAAF4-0BCF-49DB-8F35-3B4ACD35CFA8}/SETUP_x64.t...
2014/9/25:13:30:39 Owner IDEAPADY510 PageOpen LaunchDialog
2014/9/25:13:30:46 Owner IDEAPADY510 PageOpen LicenseDialog
2014/9/25:13:30:46 Owner IDEAPADY510 PageOpen ProductInfoDialog
2014/9/25:13:30:46 Owner IDEAPADY510 PageOpen ProductSelectionDialog2
2014/9/25:13:30:50 Owner IDEAPADY510 PageOpen FullProgressDialog
2014/9/25:13:30:50 Owner IDEAPADY510 Download Skipped VCREDIST2012X86 http://trial2.autodesk.com/SWDLDNET4/2015/MAYA/WI/{B8DFAAF4-0BCF-49DB-8F35-3B4ACD35CFA8}/VCREDIST201...
2014/9/25:13:30:50 Owner IDEAPADY510 Installing Microsoft Visual C++ 2012 Redistributable (x86): "C:\Autodesk\WI\Autodesk Maya 2015\3rdParty\x86\VCRedist\2012\vcredist_x86.exe" /install /quiet /norestart
2014/9/25:13:30:52 Owner IDEAPADY510 Install Microsoft Visual C++ 2012 Redistributable (x86) Succeeded
2014/9/25:13:30:52 Owner IDEAPADY510 Download Skipped VCREDIST2012X64 http://trial2.autodesk.com/SWDLDNET4/2015/MAYA/WI/{B8DFAAF4-0BCF-49DB-8F35-3B4ACD35CFA8}/VCREDIST201...
2014/9/25:13:30:52 Owner IDEAPADY510 Installing Microsoft Visual C++ 2012 Redistributable (x64): "C:\Autodesk\WI\Autodesk Maya 2015\3rdParty\x64\VCRedist\2012\vcredist_x64.exe" /install /quiet /norestart
2014/9/25:13:30:53 Owner IDEAPADY510 Install Microsoft Visual C++ 2012 Redistributable (x64) Succeeded
2014/9/25:13:30:53 Owner IDEAPADY510 Download Skipped DIRECTX http://trial2.autodesk.com/SWDLDNET4/2015/MAYA/WI/{B8DFAAF4-0BCF-49DB-8F35-3B4ACD35CFA8}/DIRECTX.tar...
2014/9/25:13:30:53 Owner IDEAPADY510 Installing DirectX® Runtime: "C:\Autodesk\WI\Autodesk Maya 2015\3rdParty\DirectX\DXSETUP.exe" /silent
2014/9/25:13:31:00 Owner IDEAPADY510 Install DirectX® Runtime Succeeded
2014/9/25:13:31:00 Owner IDEAPADY510 Download Error Connection has expired. Please reconnect to site. ADAPPLICATIONMANAGER http://trial2.autodesk.com/SWDLDNET4/2015/MAYA/WI/Autodesk_Maya_2015_wi_en-US_Setup.exe
2014/9/25:13:31:00 Owner IDEAPADY510 Install Autodesk Application Manager Failed Download Failed, Installation aborted, Result=1603
2014/9/25:13:31:01 Owner IDEAPADY510 Download Error Connection has expired. Please reconnect to site. MAYA http://trial2.autodesk.com/SWDLDNET4/2015/MAYA/WI/Autodesk_Maya_2015_wi_en-US_Setup.exe
2014/9/25:13:31:01 Owner IDEAPADY510 Install Autodesk® Maya® 2015 Failed Download Failed, Installation aborted, Result=1603
2014/9/25:13:31:01 Owner IDEAPADY510 Rollback DirectX® Runtime Failed Failure is ignored, Result=1619
2014/9/25:13:31:01 Owner IDEAPADY510 Rollback Microsoft Visual C++ 2012 Redistributable (x64) Failed Installation aborted, Result=1619
2014/9/25:13:31:01 Owner IDEAPADY510 Rollback Microsoft Visual C++ 2012 Redistributable (x86) Failed Installation aborted, Result=1619
1 REPLY 1
Message 2 of 2
09-25-2014
08:30 AM
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09-25-2014
08:30 AM
Install Autodesk® Maya® 2015 Failed Download Failed, Installation aborted, Result=1603
I would recommend that you try downloading your product using the virtual assistant by following the directions here:
http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to-...
Travis Nave
Need help in your post? Mention me with @TravisNave
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