New laptops has been given to 2 of our staffs and autocad needs to be re-installed on each.
How can I re-install the standalone autocad CD for them and transfer the activation from their old systems (please note that the old laptops cannot be found - stolen). As the systems are no longer available, can you help dis-able to enable me re-iinstall on these new computers???
it's surprising to know you don't an email to connect with directly for this
kindly advise urgently.
Welcome to the forums!
To install your licenses of AutoCAD onto a new laptop, simply install from the installation CD. If you do not have this CD, then let me know what product you are attempting to download ( AutoCAD, AutoCAD Architecture, etc), the year of product, and if you need 32 or 64 bit and I will check on providing you with a download link.
As you are unable to use the License Transfer Utility as your laptops were stolen, you should be able to activate them on the new computers without issue. However, if you need an Activation Code, please produce a Request Code and then contact Registration and Activation to request a manual activation.
We would need to manually generate an Activation Code for you. Click on the link provided by my colleague Amanda on how to generate a Request Code.
Once you have it, send it to me via a Private Message (click on my joane.bonghanoy profile name and then “Send this user a private message”) along with your Serial Number.
Access a broad range of knowledge to help get the most out of your products and services.
Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.
Upgrading to a 2015 product? Make sure to check these out 1st!