Installation & Licensing
Welcome to Autodesk’s Installation and Licensing Forums. Share your knowledge, ask questions, and explore popular Download, Installation, and Licensing topics.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

The serial number you entered is not valid

2 REPLIES 2
Reply
Message 1 of 3
Anonymous
442 Views, 2 Replies

The serial number you entered is not valid

I have been trying to acivate all morning, I've gone through the steps to request an activation code, but always end up getting the message "The serial number you entered is not valid. Try again. (1)"

2 REPLIES 2
Message 2 of 3
Anonymous
in reply to: Anonymous

Ive also gone throuh all the registration steps

Message 3 of 3
philip.s
in reply to: Anonymous

HI Roman,

 

This typically happens with licenses that have been upgraded per a subscription contract that has since expired. In order to validate, would you mind either sending me a Private Message (click on my philip.s profile name and then "Send this user a private message") with your serial number or contacting our License Assistance Team for direct support?

Can't find what you're looking for? Ask the community or share your knowledge.

Post to forums  

Administrator Productivity


Autodesk Design & Make Report