Installation & Licensing

Installation & Licensing

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Community Manager
jessica.t
Posts: 1,445
Registered: ‎02-28-2012
Message 51 of 110 (413 Views)

Re: The request code you entered is not valid. Try again (Error 3)

01-31-2014 11:47 AM in reply to: atengco

Hi Alyssa and welcome to the Autodesk Community!

 

I pulled up your activation history and saw that you've tried to activate this product several times, inputting the request code in different formats. I am also receiving the same error, that the request code does not match. The thing is, each activation attempt provides a different request code so it's possible that we have over exhausted this one. Can you please start the activation process again and generate a new request code so we can get a fresh start?

 

Thank you!



Jessica Thrasher
New Member
SharonKeaton
Posts: 1
Registered: ‎01-31-2014
Message 52 of 110 (412 Views)

Re: The serial number you entered is not valid. Try again. (Error 2)

01-31-2014 11:49 AM in reply to: philip.s

We have a network license and our IT person installed Rivet on each machine.  Can we get a temp code so that 2 engineers can run the demo version for 30 days?

Community Manager
jessica.t
Posts: 1,445
Registered: ‎02-28-2012
Message 53 of 110 (408 Views)

Re: The serial number you entered is not valid. Try again. (Error 2)

01-31-2014 01:43 PM in reply to: SharonKeaton

Hello Sharon and welcome to the Autodesk Community!

 

When you install any version of an Autodesk product and do not have a serial number and product key the program will automatically run as a 30 day trial. However these trials are only available as standalone deployments.

 

You can download the Revit trial here if you still need it.

 

I hope I was able to answer your question. If you need further information please respond to this post with greater detail.



Jessica Thrasher
New Member
mvelazquez
Posts: 1
Registered: ‎01-31-2014
Message 54 of 110 (398 Views)

Re: The serial number you entered is not valid. Try again. (Error 2)

01-31-2014 03:28 PM in reply to: jessica.t

Hello

I have a problem with my activation product help me!! the product is Autodesk Education Master Suite 2014

Community Manager
jessica.t
Posts: 1,445
Registered: ‎02-28-2012
Message 55 of 110 (394 Views)

Re: The serial number you entered is not valid. Try again. (Error 2)

01-31-2014 03:49 PM in reply to: mvelazquez

Greetings Marina and welcome to the Autodesk Community!

 

Apologies for the activation troubles! If you are being presented with a request code you can contact the Licensing Assistance team for a manual activation to override the error.

 

This is also a networked license, so you want to make sure that your network license is set up correctly.

 

Please let us know you have further questions by responding to this post.

 

Thank you!



Jessica Thrasher
New Member
tamercloud
Posts: 1
Registered: ‎03-18-2013
Message 56 of 110 (372 Views)

Re: The serial number you entered is not valid. Try again. (Error 2)

02-02-2014 08:45 AM in reply to: rp22854

I'm trying to activate my student version of Maya 2014 and I keep getting this error. What do I do?

Community Manager
jessica.t
Posts: 1,445
Registered: ‎02-28-2012
Message 57 of 110 (362 Views)

Re: The serial number you entered is not valid. Try again. (Error 2)

02-03-2014 11:53 AM in reply to: tamercloud

Hi Michael,

 

Sorry to hear that you're having issues with your product activation.

 

Please see this solution on how to resolve Error 2.

 

Or if you are being presented with a request code you can contact the Licensing Assistance team for a manual activation to override the error. Also be sure to include your pull product name when contacting them.

 

If this resolves your issue please mark it as a solution or offer kudos.

 

Thank you!



Jessica Thrasher
Active Member
gerasimo24
Posts: 6
Registered: ‎02-03-2014
Message 58 of 110 (355 Views)

Re: The serial number you entered is not valid. Try again. (Error 2)

02-03-2014 01:26 PM in reply to: rp22854

I am having similar issue, I have LT 2009, and recently purchased LT 2014.  I try to register 2014, and when I enter that serial where it asks to enter old serial, it says it is not valid.  Please help?

Community Manager
jessica.t
Posts: 1,445
Registered: ‎02-28-2012
Message 59 of 110 (349 Views)

Re: The serial number you entered is not valid. Try again. (Error 2)

02-03-2014 02:58 PM in reply to: gerasimo24

Hi Gary and welcome to the Autodesk Community!

 

I just did a quick search of your email in our system and found that your AutoCAD LT 2009 has already been used as an upgrade to activate another AutoCAD LT 2014. This license was registered back in December.

 

Apologies but you won't be able to use this license to activate the 2014 in question. Do you by chance have another previous version license you can use for the upgrade?

 

Please let me know if you have any further questions or concerns. Thank you!



Jessica Thrasher
Active Member
gerasimo24
Posts: 6
Registered: ‎02-03-2014
Message 60 of 110 (339 Views)

Re: The serial number you entered is not valid. Try again. (Error 2)

02-04-2014 05:32 AM in reply to: jessica.t

I should have 2 2009 licenses though?  If none are available what is the next step?  I am without AutoCAD right now and have drawings to finish for work!

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