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The serial number you entered is not valid. Try again. (Error 2)

120 REPLIES 120
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Message 1 of 121
rp22854
9924 Views, 120 Replies

The serial number you entered is not valid. Try again. (Error 2)

I get this message can you help ??

 

Regards

 

 

120 REPLIES 120
Message 61 of 121
rvollkommer
in reply to: rp22854

I am trying to move my license for Autocad Inventor LT Suite 2012 to a new computer. I keep getting "The serial number you entered is not valid. Try again. (1)" Any help would be appreciated!

Message 62 of 121
johntrla
in reply to: jessica.t

jessica.t

 

running into similar problem as others.  had what i believe is a crash of civil 3d 2012 and i'm now being asked to activate my software, but C3D doesn't like my serial number even though it's exactly what's on the product packaging i have in my hand.

 

thank you in advance for any help you can provide!

 

john t.

John T.
Message 63 of 121
camilo.lemos
in reply to: johntrla

Hi John, 

 

It looks like your product may have been upgraded to a newer version, which would explain the error message you received.

 

Can you please send me the serial number you are trying to activate via Private Message (click on my camilo.lemos profile name and then on Send This User a Private Message)?

 

 



Camilo Lemos

Message 64 of 121
camilo.lemos
in reply to: rvollkommer

Hi rvollkommer, welcome to the Community!

 

Can you please send me a Private Message with the serial number in question (click on my camilo.lemos profile name and then on Send This User a Private Message)?

 

Your product may have been upgraded to a newer version.

 

Thank you



Camilo Lemos

Message 65 of 121
odbhans
in reply to: camilo.lemos

Hi, 

 

I have the same problem, please help.

 

Thanks in advance.

Message 66 of 121
camilo.lemos
in reply to: odbhans

Hi odhbans,

 

Can you please also send me your serial number via Private Message (click on my camilo.lemos profile name and then on Send This User a Private Message)?

 

Thank you!



Camilo Lemos

Message 67 of 121
stewsterj12
in reply to: camilo.lemos

The serial number you entered is not valid. Try again. (Error 2)

 

I am getting the same message-Please help

 

Thanks!

Message 68 of 121
grace.liu
in reply to: stewsterj12

Hi stewsterj12 and welcome to the Community!

 

Could you please send me a Private Message (click on my grace.liu profile name asend then “Send this user a private message”) with your Serial Number, product key and registration details, I will help to check. 

 

Thanks,



Grace Liu

Message 69 of 121
1061102991
in reply to: grace.liu

I have the same problem with Autodesk Inventor Pro. 2014 for education.

 

Need some help.

 

Thx.

Message 70 of 121
grace.liu
in reply to: 1061102991

Hello 1061102991,

 

Could you please send me a Private Message (click on my grace.liu profile name asend then “Send this user a private message”) with your Serial Number, product key and registration details, I will help to check. 

 

Thanks,



Grace Liu

Message 71 of 121
sarabdayal
in reply to: rvollkommer

I am getting the same message.  Any help is appriciated. Thanks.

Message 72 of 121
jessica.t
in reply to: sarabdayal

Hello Sarabdayal and welcome to the Autodesk Community!

 

I tried researching your email address in our system but I did not find you as being associated to any serial number. For direct licensing assistance please contact our Activation and Registration department through our Contact Us page. Select your issue, topic, and then "I still need help" to pull up the associated chat options. If you have any other questions please respond to this post. Thank you!



Jessica Thrasher
Message 73 of 121
wlarue3
in reply to: rp22854

I am also encountering the "serial number is not valid" error.

Message 74 of 121
abiesuyadi
in reply to: philip.s

I got same problem for my alias automotive 2014.. can u help me..

Message 75 of 121
grace.liu
in reply to: abiesuyadi

Hi abiesuyadi & wlarue3,

 

Welcome to the Community! 

 

Could you please send me a Private Message (click on my grace.liu profile name and then “Send this user a private message”) with your Serial Number and Product Key, I will help to check it. Or you also could contact our support team through the  Contact Us page for direct support. Select your issue, topic, and then "I still need help" to pull up the associated chat options. If you have any other questions please respond to this post. 

 

Thank you,



Grace Liu

Message 76 of 121
stanl
in reply to: rp22854

I also received this message when trying to activate AC 2010

 

Thanks,

 

Stan

Message 77 of 121
camilo.lemos
in reply to: stanl

Hi Stan, welcome to the Autodesk Community!

 

Please, send me your serial number and request code via Private Message (click on my camilo.lemos profile name and then on Send This User a Private Message) and I'll look into this for you.

 

Alternatively, you can contact our Registration & Licensing team directly via this link.

Thanks!



Camilo Lemos

Message 78 of 121
kscanlon
in reply to: rp22854

This is happening to me too!
Message 79 of 121
philip.s
in reply to: kscanlon

Hello @kscanlon and welcome to the Autodesk Community.

 

Have you tried contacting our License Assistance Team for direct activation support?

Message 80 of 121
kscanlon
in reply to: philip.s

Who knew about that?

Kathleen Scanlon, LEED AP
CONVERSE WINKLER ARCHITECTURE
331 Montgomery Ave
Bala Cynwyd, PA 19004
610-664-0806

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