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The serial number you entered is not valid. Try again. (1)

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Message 1 of 3
Anonymous
283 Views, 2 Replies

The serial number you entered is not valid. Try again. (1)

I download the student version of maya 2015. I got it to work on 30days trial. I try to activate while my trial had not ended. I select the recommended connect now and activate! then in red text The serial number you entered is not valid. Try again. (1).  What should i do?

2 REPLIES 2
Message 2 of 3
joane.bonghanoy
in reply to: Anonymous

Hi Sa Yang,

 

Where did you download the software? Did you download it from the Education Community Site? After download, were you provided a 900 Serial # and that didn't work during activation?

 

If so, we suggest that you create another EDU account with a different email address and download any other available Products again. You will then be provided a new and unique Serial # that starts with 900. 



Joane Bonghanoy
Message 3 of 3
Anonymous
in reply to: joane.bonghanoy

i created a new edu account and now it activated. Thanks

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