Installation & Licensing

Installation & Licensing

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Member
Berryt
Posts: 3
Registered: ‎08-13-2013
Message 1 of 6 (487 Views)

The serial number you entered is not valid. Try again. (1)

487 Views, 5 Replies
08-13-2013 01:03 PM

This is for a 2008 version of AutoCad LT<->

 

I uninstalled from my old computer and tried to reinstall to my newer machine.

This is an XP machine.

 

I can not get a new activation code since it tells me the serial number is not vailid.

*Expert Elite*
TravisNave
Posts: 10,752
Registered: ‎01-14-2005
Message 2 of 6 (481 Views)

Re: The serial number you entered is not valid. Try again. (1)

08-13-2013 01:36 PM in reply to: Berryt

Welcome to the community.

 

2008 has been retired.  If your software was ever upgraded or cross-graded or ever under Subscription then that lease has expired.  You probably have a newer version of LT that has been upgraded that you can still activate.  See my invalid serial number link below.  Otherwise, you will need to be in contact with someone at Autodesk, like philip.s, for example.

Member
Berryt
Posts: 3
Registered: ‎08-13-2013
Message 3 of 6 (477 Views)

Re: The serial number you entered is not valid. Try again. (1)

08-13-2013 01:45 PM in reply to: Berryt

Travis, thanks for the reply, how do I contact Philip S.?

*Expert Elite*
TravisNave
Posts: 10,752
Registered: ‎01-14-2005
Message 4 of 6 (471 Views)

Re: The serial number you entered is not valid. Try again. (1)

08-13-2013 01:47 PM in reply to: Berryt
Member
Berryt
Posts: 3
Registered: ‎08-13-2013
Message 5 of 6 (469 Views)

Re: The serial number you entered is not valid. Try again. (1)

08-13-2013 01:54 PM in reply to: TravisNave

Thanks again Travis,

 

I've sent him a PM.

Community Manager
philip.s
Posts: 2,674
Registered: ‎09-27-2011
Message 6 of 6 (461 Views)

Re: The serial number you entered is not valid. Try again. (1)

08-13-2013 02:45 PM in reply to: Berryt

Just responded!

 

For future reference and as another option,  our global License Assistance Team can also help validate a license status. 



Philip Schmelzer
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