I am getting that message above when I eneter it in the software, and on thye registration web app. This is seriel number I got off of the box, so I'm not sure why it won't work.
Welcome to the community George!
The invalid serial number error is typically caused from a license that has been upgraded per a subscription contract that has since expired. As such, would you please either send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with the serial number or contact our License Assistance Team for direct support.
Access a broad range of knowledge to help get the most out of your products and services.