Installation & Licensing

Installation & Licensing

New Member
Posts: 1
Registered: ‎07-01-2013
Message 1 of 2 (615 Views)

The serial number you entered is not valid AutoCad 2010

615 Views, 1 Replies
07-01-2013 09:22 AM



I am unable to install Autocad 2010 and I have my original license key but I keep getting the error The serial number you entered is not valid"


I need help installing this product, I tried to look for a number to call but I can't find one.

Customer Service
Posts: 51
Registered: ‎02-24-2012
Message 2 of 2 (612 Views)

Re: The serial number you entered is not valid AutoCad 2010

07-01-2013 09:34 AM in reply to: andy.fernandez

Hello Andy,


Welcome to the Forums!


This type of error typically happens for a couple of reasons:


1) Your Serial Number has been upgraded and you now have a later version. If you would like for me to check the status of your Serial Number, please PM me (click my amanda.k user name, then "Send PM") and I'll let you know where it stands.


2) You have a later version of the program installed, such as 2011 or 2012 and are trying to activate it using your 2010 Serial Number. Each release has a different Serial Number and Product Key. Please double check all the information matches up with the download.

Amanda Kinley
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