Installation & Licensing

Installation & Licensing

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New Member
2 Posts
1 Kudo
Registered: ‎01-10-2013
Post 1 of 11

The download button doesnt appear?

464 Views, 10 Replies
01-13-2013 03:15 PM

Hi I have a problem downloading Revit Architecture, 3ds Max 2013 and AutoCad 2013. Download button doesnt appear when I try downloading this features. Please take a look a the print screen. 

Customer Service
938 Posts
71 Kudos
Registered: ‎06-06-2011
Post 2 of 11

Re: The download button doesnt appear?

01-13-2013 07:14 PM in reply to: padyasekc

Hi padyasekc,

 

We are aware of this issue and we are currently looking into it.

 

Note that I have removed the screenshot attached as it contains your Serial Number. Moving forward, please avoid posting any License or personal information on the site for security reasons. 



Joane Bonghanoy
Contributor
11 Posts
0 Kudos
Registered: ‎10-17-2012
Post 3 of 11

Re: The download button doesnt appear?

01-13-2013 08:19 PM in reply to: joane.bonghanoy

Autodesk: In case this help you troubleshoot: the download button does not appear on Firefox, Chrome or Internet Explorer, even after Flash updates. (It seems that the download button is a flash feature? could you just provide an old fashined HTML "link" instead?)

Community Manager
1,328 Posts
177 Kudos
Registered: ‎09-28-2011
Post 4 of 11

Re: The download button doesnt appear?

01-14-2013 12:48 AM in reply to: kczege

Hi kczege, 

 

Thank you for the suggestion. Our downloads crew are looking into this issue and will have it fixed as soon as possible. Meanwhile, please click on this link for alternative downlod methods.

 

Thank you!

 



Camilo Lemos
New Member
1 Posts
0 Kudos
Registered: ‎02-02-2013
Post 5 of 11

Re: The download button doesnt appear?

02-02-2013 02:56 AM in reply to: camilo.lemos

I have the same problem now. on all browsers. and there's no other download method.

Member
3 Posts
2 Kudos
Registered: ‎07-24-2011
Post 6 of 11

Re: The download button doesnt appear?

02-02-2013 09:34 AM in reply to: nehal.s.elhagene

yes, it's still not working and this link to download on the link above doesn't work.  I tried to download from the trial site and after registering and then clicking on download, nothing happened. 

New Member
1 Posts
0 Kudos
Registered: ‎02-02-2013
Post 7 of 11

Re: The download button doesn't appear?

02-02-2013 09:56 AM in reply to: padyasekc

The download Button is still Not appearing as all previous messages, especially with AutoCAD Architecture 2013 !! Using other links or going through the trial page to get around this does not work ! :-(

Member
3 Posts
2 Kudos
Registered: ‎07-24-2011
Post 8 of 11

Re: The download button doesn't appear?

02-02-2013 10:48 AM in reply to: danny.lawson

I finally got it to download from the facebook page at 

 

https://www.facebook.com/Autodeskedcommunity/app_197438023652695

 

it gives you a different serial #, but it works!! 

 

Community Manager
2,736 Posts
283 Kudos
Registered: ‎09-27-2011
Post 9 of 11

Re: The download button doesn't appear?

02-02-2013 05:27 PM in reply to: k.valenzuela

My apologies for the inconvenience everyone and thanks for posting a workaround Kristina!

 

Confirming that the missing download buttons have been restored and you can now again enjoy your full Education Community benefits.

Thank you very much for your patience and please let us know if any additional questions, concerns or issues arise.



Philip Schmelzer
New Member
1 Posts
0 Kudos
Registered: ‎08-24-2013
Post 10 of 11

Re: The download button doesn't appear?

08-24-2013 05:05 PM in reply to: philip.s

I'm sorry, but my download button doesn't appear either. 

I want to download AutoCad 2013 for Windos 64-bits.. I get the serial number and product key but the button with the download options is nowhere to be seen, can you help me please?

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