Regarding the case for Tata elxi the customer is using 2009 version Autocad and the license key provided is 2013 , so kindly register this product.
Please find the documents of Autocad Registration form 2009 & customer information’s attached
Please provide us more details regarding your request. Did you have any case number associated to this Tata elx? Also, if you need to send in a serial number and other sensitive customer information (email address, account), send it though private message (click on my arlinpega.bibat profile name and then “Send this user a private message”) so I may check further.
Since you are one of our Resellers, for future reference, we encourage you to submit request through Partner Center. Our Partner Service Specialist would be able to assist you further in case you have any specific needs.