Installation & Licensing

Installation & Licensing

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Alumni
429 Posts
20 Kudos
Registered: ‎06-14-2011
Post 11 of 21

Re: subscription login

04-09-2012 04:36 PM in reply to: sheenasharp

Hi sheenasharp:

 

I created case number 07128518. I will need to research further on your issue. I will communicate via email.

 

Thank you, 



Arlin Bibat
New Member
2 Posts
0 Kudos
Registered: ‎04-20-2012
Post 12 of 21

Re: subscription login

04-20-2012 08:00 AM in reply to: camilo.lemos

Just fix the subscription center login, please. Everytime I come to the site it takes too much time to find a way in. Here's a great idea... put a login link on the homepage.

 

Thanks in advance for listening to your customers. We really appreciate it.

*Expert Elite*
10,937 Posts
904 Kudos
Registered: ‎01-14-2005
Post 13 of 21

Re: subscription login

04-20-2012 08:52 AM in reply to: gsorensen

Here's an idea:

 

Go to http://subscription.autodesk.com/ and bookmark it as your favorites. 

 

:smileyvery-happy:

New Member
2 Posts
0 Kudos
Registered: ‎04-20-2012
Post 14 of 21

Re: subscription login

04-20-2012 10:00 AM in reply to: TravisNave

Thanks, I will. It was more about the old adage, "if it aint broke, don't fix it." Or in this case don't move the subscription login from the location where people are accustomed to using it.

 

Thanks again.

Member
4 Posts
0 Kudos
Registered: ‎12-02-2008
Post 15 of 21

Re: subscription login

05-03-2012 03:36 PM in reply to: jtwalker1

thank heavens for discussion groups....saved me an hour searching for the Subscription login too!!

Distinguished Contributor
168 Posts
0 Kudos
Registered: ‎04-21-2004
Post 16 of 21

Re: subscription login

05-15-2012 02:24 PM in reply to: jtwalker1

I guess I'm not the only one going crazy trying to find the subscription center log-in link.  You guys (Autodesk) really waste my time

Active Member
10 Posts
0 Kudos
Registered: ‎07-29-2010
Post 17 of 21

Re: subscription login

05-23-2012 02:15 PM in reply to: jtwalker1

It really is unnervingly difficult to find where to login.  I've done it several times today, and still can't find it the first time.  What could possibly be a good reason for not having a clear login button on the homepage?  Good for the customers, that is.

 

Thanks for listening.

Alumni
429 Posts
20 Kudos
Registered: ‎06-14-2011
Post 18 of 21

Re: subscription login

05-23-2012 04:59 PM in reply to: unclemymy

Hi unclemymy:

 

My sincere apologies for the inconvenience. Please bookmark this link also:http://subscription.autodesk.com/sp/servlet/public/index?siteID=11564774&id=11607975

 

Please note that I am coordinating your feedback to the appropriate department.

 

Thank you for your patience.

 

Best Regards,




Arlin Bibat
Contributor
13 Posts
0 Kudos
Registered: ‎06-01-2012
Post 19 of 21

Re: subscription login

06-01-2012 06:35 AM in reply to: arlinpega.bibat

Subscribers that are already paying do not need to be sold on subscription services, so to bury the login this deep into a marketing pitch is absurd. It would be like having to watch a commercial on tv about your new car to get an access code to start the car you allready bought. But not telling you to actually do so........couldnt be worse.

New Member
1 Posts
0 Kudos
Registered: ‎07-31-2008
Post 20 of 21

Re: subscription login

02-05-2013 08:32 AM in reply to: arlinpega.bibat

This link doesn't work

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