Installation & Licensing

Installation & Licensing

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New Member
bartz
Posts: 1
Registered: ‎01-05-2013
Message 1 of 3 (178 Views)

STUDENTS - Serial Number or Product Key Issues

178 Views, 2 Replies
01-05-2013 07:33 AM

I am have many problems with my Educational Community installations and serial numbers.  I am trying to install inventor.

I started with 2013 64bit english, but it fails to download (yes I turned off my sercurity software).  So I tried 2012 64bit english.  It downloads fine.  But when I try to install it, my serial number, does not work.  It appears to be 2 digits shorter than the install is expecting.  What is going on?

Ed

Alumni
arlinpega.bibat
Posts: 429
Registered: ‎06-14-2011
Message 2 of 3 (149 Views)

Re: STUDENTS - Serial Number or Product Key Issues

01-07-2013 01:06 AM in reply to: bartz

Hi bartz:

 

My apologies for the inconvenience. You are correct, the serial number is two digits short. We are now looking into this. Please allow us at least 24 hours to resolve the issue. I have created case number 07948409. I will send you an email with details of your new serial number.

 

Thank you for your patience.

 

Best Regards,

 



Arlin Bibat
Alumni
arlinpega.bibat
Posts: 429
Registered: ‎06-14-2011
Message 3 of 3 (147 Views)

Re: STUDENTS - Serial Number or Product Key Issues

01-07-2013 01:23 AM in reply to: bartz

Hi bartz:

 

I have sent the serial number information to your email. I would greatly appreciate it if you could please respond to it confirming that you have successfully installed your Autodesk Inventor Professional 2012. :smileyhappy:

 

Best Regards,

 

 

 



Arlin Bibat
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